Alerts

The Alerts page shows the alerts and insights received for the monitored assets.

Insights expose anomalies in system behavior or performance in order to improve uptime by providing suggestions to remediate future issues.

To view the Alerts page, access Infinity Events and go to AIOps > Alerts.

You can filter the Alerts table by:

  • Time frame

  • Severity

  • Category

  • Resolved alerts

The Last update shows the time when the Alerts page was last updated.

To search for a specific alert/insight, enter the value in the Search field.

The Alerts table shows:

Item

Description

Last occurrence

Date and time when the alert most recently occurred.

Start date

Date and time when the alert started.

Type

Type of the alert:

  • Insight

  • Alert

Severity

Severity of the alert:

  • Critical

  • High

  • Medium

  • Info (For Insights type only)

Description

Details of the alert or insight.

To view more information, click the row. A panel opens on the right side and displays additional details.

Category

Category of the alert.

Object name

Assets name from the Management Server.

Hostname

Host name defined by the user.

Originator

Component from which the alert originated.

Integration with Infinity Playblocks

Infinity AIOps is automatically integrated with Infinity Playblocks when you connect your Quantum Security Management Server with the Infinity Portal. This connection also activates the Notify on AIOps alert automation in Infinity Playblocks, to send notifications when alerts are generated for your monitored assets.

Using Infinity Playblocks, you can configure the notification settings for alerts and set attention levels for each alert severity.

For more information, see Notifications section in Infinity Playblocks Administration Guide.