Restore Requests - Notifications and Approvers

When a user requests to release an email from quarantine, Email Security sends email notifications to the email accounts configured in the Send alerts on requests to restore emails from quarantine to field.

Note - This field does not determine the restore requests approver. To approve a request, the approver must have Admin or Help Desk role. For more information, see Roles and Permissions.

Office 365 Email

To add email accounts to the Send alerts on requests to restore emails from quarantine to field:

  1. Go to Security Settings > SaaS Applications.

  2. Click Configure for Office 365 Mail.

  3. In the Send alerts on requests to restore emails from quarantine to field, enter the email addresses.

  4. Click Save.

Gmail

To add email accounts to the Send alerts on requests to restore emails from quarantine to field:

  1. Go to Security Settings > SaaS Applications.

  2. Click Configure for Gmail.

  3. In the Send alerts on requests to restore emails from quarantine to field, enter the email addresses.

  4. Click Save.