Sending Email Notifications to End Users

Harmony Email & Collaboration allows to send email notifications to end users for these actions:

• Rejected quarantine restore requests

• Approved phishing reports

• Rejected phishing reports

To enable Harmony Email & Collaboration to send email notifications to end users:

• To send email notifications for declined restore requests:

  1. Go to Security Settings > User Interaction > Quarantine.

  2. In the Restore Request Feedback section, select the Notify users when their restore requests are declined checkbox.

     

  3. To configure the sender email address for notifications, do these:

     • Friendly-From name

       • If no friendly-from name is required, select None.

       • To use a customized name, select Custom and enter the sender name.

     • From address

       • To use the default email address, select Default. The default email address is no-reply@checkpoint.com.

       • To use a custom email address, select Custom and enter the email address.

     • Reply-to address

       • To use From address as the Reply-to address, select Same as From address.

       • To use a custom email address, select Custom and enter the email address.

     Note - If you use custom email address: The domain must be one of the domains included in your organization's Microsoft / Google account. You must add the Check Point include statement to the domain's DNS. The custom address won't take affect until the include statement is available in your organization's DNS.

  4. Click Save and Apply.

• To send email notifications for approved and declined phishing reports:

  1. Go to Security Settings > User Interaction > Phishing Reports.

  2. In the Reviewing phishing reports section, select the Notify users when their reports are approved/declined checkbox.

     

  3. To change the notification message, click the icon next to the checkbox and make the required changes.

  4. Click Save And Apply.