Accessing Encrypted Storage Devices

As allowed by your policy, you can access business data on an encrypted storage device from a computer protected by Media Encryption & Port Protection. Access permissions can be full (read-write) or read-only.

If allowed by your policy, you can also access business data from a computer that is not protected by Media Encryption & Port Protection. In this case, you must enter a password to get access. It is necessary to open the DMG file on the media. The DMG file contains a PKG, which you must install. Similar to Endpoint Security, the Offline Access Utility requires Privacy permissions to be given.

  • autorun.inf - Automatically runs the decryption program if AutoRun is enabled on the device.

Note - You must set a password during the encryption procedure to get access to the information from computers that do not have Media Encryption & Port Protection installed.

To access data on an encrypted device from a computer without Media Encryption & Port Protection:

  1. Connect the encrypted device into the computer.

  2. Enter the applicable password.

    • If you have Full access permissions, you can move or drag business data to and from the encrypted device.

    • If you have read-only permissions, you can only read the file contents but cannot change the data, copy files, or delete files.

    Note - If you forget your password or do not have your Smartcard, you can use Remote Help for assistance.