Getting Started

Follow these steps to get started with your Endpoint Security Client:

Step 1: Make sure you have the Endpoint Security Client installed on your computer.

Your administrator can install the Endpoint Security Client for you. If you do not know if you already have it installed, look for the Endpoint Security Client's icon in your taskbar. If you do not see the Endpoint Security Client icon in your taskbar notification area, it could be hidden. Configure your taskbar to show the hidden client icon.

Step 2: Make sure you are connected to the Endpoint Security Management Server.

1. Right-click the Endpoint Security Client icon and select Display Overview.

   The Endpoint Security Main Page opens.

2. Look at your status on the Endpoint Security Main Page.

   • If it shows Online, then your client is connected to the Endpoint Security Management Server.

     New UI: (E87.xx and higher)

     Legacy UI: (E86.xx and earlier)

   • If it shows Disconnected, then make sure you are connected to the Internet or contact your administrator.

Step 3: Make sure that your computer is protected.

Right-click the Endpoint Security Client icon and select Show Client.

The top section shows if everything is compliant and updated, if you have alerts, or status issues.

Step 4: Get to know the icons and the menu options.

Right-click an icon to go to the shortcut menu:

Icon	Status
	VPN is not installed.
	VPN is connected.
	Flashing green dot, VPN is connecting.
	VPN is disconnected.
	FileVault Management or Media Encryption encrypting or decrypting, VPN is not installed.
	FileVault Management or Media Encryption encrypting or decrypting, VPN is connected.
	FileVault Management or Media Encryption encrypting or decrypting, VPN is disconnected.
	Flashing icon, warning that requires you to respond, for example, compliance issue.
	Flashing icon, an error has occurred that requires you to respond. Compliance restriction One or more features are not running One or more features are in an error state If you are not sure what to do, contact your system administrator.

When you right-click the Endpoint Security Client icon , different options show. The enabled options are based on the permissions set by your administrator.

Option	Description
Show Client	Show the Endpoint Security Home Page.
Update Now	Updates your Endpoint Security Client.
Scan System Now	Scans your Endpoint Security Client.
Connect	Connect to the VPN site.
Connect to	Select a VPN site to connect to.
View current scans	Shows scan results of your Endpoint Security Client.
Disconnect from VPN	Disconnect your VPN, if you are connected.

Advanced options

On the Advanced page, the Menu has these options:

Menu Option	Description
View Policies	Shows the policies that are installed as part of Endpoint Security, the version installed, the date the policy was installed by your administrator, and the mode it is in (Online or Disconnected).
View Logs	Shows a log of your Endpoint Security activity. In addition, your administrator automatically sees this data.
Collect	Selects which logs are sent to Technical Support to use for troubleshooting. You can specify how much information and the range of dates to include in the compiled logs.
Open UI	Select the default procedure for the notification area icon.
Switch UI	Select to use a different UI (legacy or new).
Configure	Configure this computer as a deployment agent.