Introduction

The Avanan Managed Service Provider (MSP) Management Portal gives MSP customers access to the data needed to manage their direct clients. The multi-tenancy view provides global visibility that allows to run the business efficiently.

Managed Service Provider (MSP) Portal Capabilities

The Avanan MSP Administrator Portal offers these capabilities:

Capability

Description

Manage Tenants

MSP can generate and manage an Avanan tenant for each client. The tenant is a regular Avanan portal that supports all the Avanan features and capabilities.

For information about managing tenants and MSPs, see Managing Tenants and MSPs.

For information about managing licenses, see License Management.

Unified Security Events View

Unified view allows MSP Security Administrators to view the security events status from all the managed tenants in a single, unified view, and drill down to the tenant events to investigation, remediation or configuration process.

For information about managing security events, see Avanan Administration Guide.

View Usage Data

View and export the usage information from each tenant.

For information about usage data, see Viewing Customer Usage Data.

Note - This feature is not available for child MSPs under large MSPs.