19000 / 29000 Appliances Hardware

Front Panel

19100 / 19200

29100 / 29200

Item

Component

Description

1

Locator button

Turns the location beacon LED on and off in the appliance.

2

Reset

Insert a pin for 5 to 8 seconds to perform a hardware reset.

3

2 Storage devices

  • Activity LED (on the left):

    • Off - No storage device activity

    • On (Amber rapid blinking) - Storage device activity

    • On (Amber slow blinking) - Storage device idle

  • Power LED (on the right):

    • Off - Storage device power is off

    • On (Green) - Storage device power is on

4

Service tag

A slide-out card that identifies the appliance and shows its serial number and MAC address.

It also contains a QR code that you can scan to onboard the appliance and view documentation.

5

ESD grounding point

When you service the appliance, connect an ESD strap to this point.

6

LOM port

LOM (Lights Out Management) port to connect to the LOM Card.

Note - In 19100 / 19200 / 29100 / 29200 Base appliances, LOM Card is optional.

7

RJ45 Console port and
2 USB 3.2 Gen 1x1 ports

RJ45 port for a serial connection to the appliance.
The USB 3.2 Gen 1x1 ports are backwards compatible to USB 2.0.

8

2 Synchronization ports

Ports for cluster synchronization.

Configuration options:

  • Use one of these ports - Sync or Sync2.

  • Create a bond on these two ports (Sync and Sync2) for sync redundancy.

See Synchronization Port LEDs.

9

2 Management ports

Ports to manage the Gaia Operating System on this appliance.

Configuration options:

  • Use one of these ports - Mgmt or Mgmt2.

  • Create a bond on these two ports (Mgmt and Mgmt2) for redundancy.

See Management Port LEDs.

10

System LEDs

See System LEDs.

11

USB Type-C port

For a serial connection to the appliance.

12

Unavailable expansion slot

Expansion slot not in use.

13

Expansion line cards

In the Gaia OS on the appliance, these interface names are assigned:

In 19100 / 19200:

  • The bottom row of slots (from left to right):

    eth1-0X, eth2-0X, eth3-0X, and eth4-0X.

In 29100 / 29200:

  • The top row of slots (from left to right):

    eth5-0X, eth6-0X, and eth7-0X.

  • The bottom row of slots (from left to right):

    eth1-0X, eth2-0X, eth3-0X, and eth4-0X.

For port speed and port activity LED descriptions, see the relevant chapter in Installing and Removing Line Cards.

Front Panel LEDs

Synchronization Port LEDs

Item

Component

Description

1

Port activity LED

(bottom port SYNC)

  • Off - No activity

  • On (Green) - Link exists

  • Blinking (Green) - Activity

2

Port activity LED

(top port SYNC2)

3

Link Speed LED

(bottom port SYNC)

  • Off - 1 Gbit/s or lower data rate is selected

  • On (Amber) - 10 Gbit/s data rate is selected

  • On (Blue) - 25 Gbit/s data rate is selected

4

Link Speed LED

(top port SYNC2)

Management Port LEDs

Item

Component

Description

1

Port activity LED

(bottom port MGMT)

  • Off - No activity

  • On (Green) - Link exists

  • Blinking (Green) - Activity

2

Port activity LED

(top port MGMT2)

3

Link Speed LED

(bottom port MGMT)

  • Off

  • On (Green) - 1 Gbit/s data rate is selected

  • On (Amber) - 10 Gbit/s data rate is selected

4

Link Speed LED

(top port MGMT2)

System LEDs

Item

Icon

Component

Description

1

System power

  • Off - Appliance power is off

  • On (Green) - Appliance power is on

2

Storage device activity

  • Off - No storage device activity

  • On (Amber) - Read/write activity

3

Power supply status

  • Off - No power/no status

  • Amber - Power supply fault detected

  • Green - All power supplies are functioning correctly

4

Alert

  • Off - No faults were detected

  • Blinking red - System fault was detected

5

Location beacon

  • Off - Location beacon is turned off

  • Blinking blue - Location beacon is turned on in Gaia Portal or Gaia Clish

  • Solid blue - Location beacon is turned on with the Locator button

You can turn on / off the Location Beacon LED in these ways:

  • With the button on the front panel

  • With this Gaia Clish command: set lcd location {on | off}

Rear Panel

19100 / 19200 / 29100 / 29200

Item

Component

Description

1

Grounding lugs

Used to connect grounding.

2

Cover screws

Loosen screws to remove the cover of the appliance.

3

ESD grounding point

When servicing the appliance, connect an ESD strap to this point.

4

Location LED

  • Off - Location beacon is turned off

  • Blinking blue - Location beacon is turned on in Gaia Portal or Gaia Clish

  • Solid blue - Location beacon is turned on with the Locator button

Note - Turn off the Location beacon LED the same way you turned it on.

5

Thumb screws for cooling fan unit

Loosen screws to remove the cooling fan unit from the appliance.

6

Cooling fan units

Units are numbered from right to left: 1, 2, 3, 4 in stacks of two (one inner and one outer) for a total of 8 fans.

When checking the hardware sensors in the CLI, they are referred to as "Fan1_IN" and "FAN1_OUT", ..., "Fan4_IN" and "Fan4_OUT".

See Cooling Fan Units Naming Convention.

7

Main power switch

When the appliance is turned off, turns the appliance on.

When the appliance is turned on, pressing and releasing the switch starts an orderly shutdown process. Alternatively, holding the switch for 4 seconds forces a machine shut down.

8

Alarm Off button for power supply units

If a power supply cable is not connected to the outlet, an alarm sounds continuously. Press this button to turn off the alarm. Note that this button is functional immediately after powering up the appliance.

9

LED indicator for each power supply unit

  • Off - No power cord is connected to any of the PSUs in the appliance

  • Green - Appliance is turned on

  • Blinking green - Power cords are connected to all PSUs, but the appliance is turned off

  • Amber - No power cord is connected to the PSU, but other PSUs in the appliance are connected to a power cord

  • Blinking amber - Warning about a hardware issue (high temperature, high power, high current, slow fan) that may lead to an issue with the PSU

  • Blinking fast green - PSU in Firmware update

10

Power supply units

Power supply units (PSUs) that you can hot swap. Each PSU connects to an electric outlet.

You can use the cable restraints to avoid accidental removal of the power supply cable.

The PSUs are numbered from top to bottom in the OS as "Power Supply #1" (top) and "Power Supply #2" (bottom).

See PSU Configuration and Monitoring.

Cooling Fan Units Naming Convention

When you check the hardware sensors in the Gaia Portal or Gaia Clish, note that the cooling fans use a different naming convention.

Use this table to identify each of the 8 fans:

Gaia Portal

CLI

Fan 1 Inlet

Fan1_IN

Fan 1 Outlet

Fan1_OUT

Fan 2 Inlet

Fan2_IN

Fan 2 Outlet

Fan2_OUT

Fan 3 Inlet

Fan3_IN

Fan 3 Outlet

Fan4_OUT

Fan 4 Inlet

Fan4_IN

Fan 4 Outlet

Fan4_OUT

Installing the Power Cable Restraint

You can use the power cable restraint to prevent accidental removal of the power cable.

Item

Description

1

Restraint anchor

2

Cable loop

3

Restraint strip tab

4

Restraint strip

Item

Description

1

Power supply inlet

2

Restraint strip slot

To install the power cable restraint:

  1. If a power cable is connected to the power supply inlet, disconnect it.

  2. Find the restraint strip slot on top of the power supply inlet.

  3. Make sure that the cable loop on the restraint faces the power supply inlet.

  4. Insert the restraint strip anchor into the slot until it snaps and locks.

  5. Connect the power cable to the power supply inlet.

  6. Pull the restraint tab to the side to move the cable loop on the restraint strip.

  7. Move the cable loop until you can wrap it around the power cable as shown in the next figure.

  8. Insert the open side of the cable loop into the loop slot until it is tight against the power cable.

  9. Make sure the cable loop is secured and the power cable cannot be removed.

Lights Out Management

The Check Point Lights Out Management (LOM) card lets you use a dedicated management channel to remotely control Check Point appliances. Lights Out Management can also work when the appliance is turned off or does not respond. However, the appliance must be connected to a power source.

For more information about Lights Out Management, see the Lights Out Management (LOM) HTML5-based Card Administration Guide.

Dual Redundant BIOS

To ensure resilience in the event of a BIOS failure, 19100 / 19200 / 29100 / 29200 Appliances are equipped with dual redundant BIOS images.

If an appliance encounters a BIOS failure, it boots up from a recovery, read-only BIOS image that enables full functionality of the appliance.

These notifications appear in the event of a BIOS failure:

  • The appliance's Alert LED on the front panel blinks red.

  • The Gaia Portal > Maintenance > Hardware Health page shows that the BIOS sensor is Invalid and its status is Off.

    Example (from a 29100 appliance):

  • An SNMP trap message is sent (if the biosFailure trap was configured in the Gaia Portal or Gaia Clish).

    Example:

To recover from a BIOS failure, see sk108517 or contact Check Point Support. The appliance is fully functional until the BIOS recovery is completed. Note that it can take a few minutes for it to boot in BIOS recovery mode.

PSU Configuration and Monitoring

These are the supported PSU configurations for the appliance models and PSU types:

PSU Type

19100 Base

19100 Plus

19200 Base

19200 Plus

29100 Base

29100 Plus

29200 Base

29200 Plus

AC PSU

2 PSUs

Important - All PSUs on an appliance must be of the same type: either all AC.

When a PSU functions correctly:

  • The PSU LED is green

  • The Alert LED is not blinking due to a PSU issue (might still be blinking due to other errors)

  • There is no SNMP alarm.

When a PSU does not function correctly:

  • The PSU LED is amber

  • The Alert LED is blinking due to a PSU issue

  • An SNMP alarm is sent.

To monitor the PSUs in the CLI:

  1. Connect to the command line on the appliance.

  2. Log in to Gaia Clish.

  3. Run:

    show sysenv ps

    Example output from a 29100 appliance:

    Hardware Information

Name              Value   Unit      Type    Status   Maximum   Minimum
Power Supply #1   Up      Up/Down   Power   0        Up        Down
Power Supply #2   Up      Up/Down   Power   0        Up        Down

    Where:

    Column

    Description

    Name

    Power Supply #1 - The PSU in the top PSU slot.

    Power Supply #2 - The PSU in the bottom PSU slot.

    Value

    Up - The PSU slot contains a PSU and is up.

    Down - The PSU slot contains a PSU but it is not connected to a power source.

    Empty - There is nothing in the PSU slot.

    Unit

    Up/Down - PSUs are either Up or Down.

    Type

    Power - The sensor type is "power supply".

    Status

    0 - No problems found.

    1 - Error.

    Maximum

    Minimum

    The maximum and minimum thresholds.

    PSUs are only measured as Up or Down.

AC Power Cords

The supplied AC power cords are specific to the geographical region.

These are some of the available power cords.

Region

Plug

Connector

Cable

Diagram

EU

QP-004,

16A

250V~

QP-007,

10A

250V~

HO5VV-F

3G

0.75mm2

Australia

QP-003,

10A

250V~

QP-007,

10A

250V~

HO5VV-F

3G

0.75mm2

UK

QP-026,

10A

250V~

QP-007,

10A

250V~

HO5VV-F

3G

0.75mm2

US

QP-02,

10A

125V~

QP-007,

10A

125V~

SJT 18AWG

3C

105oC

US

QP-02,

15A

125V~

QP-007,

15A

125V~

SJT 14AWG

3C

105oC

US

QP-055,

15A

125V~

QP-007,

15A

125V~

SJT 14AWG

3C

105oC

Japan

QP-005,

10A

250V~

QP-007,

10A

250V~

HO5VV-F

3G

0.75mm2

India

QP-013,

16A

250V~

QP-007,

10A

250V~

3INR

3G

0.75mm2

China

QP-012,

10A

250V~

QP-007,

10A

250V~

VCTF

3G

2mm2

Israel

QP-029R,

16A

250V~

QP-007,

10A

250V~

HO5VV-F

3G

0.75mm2

South Africa

YP-80,

16A

250V~

QP-007,

10A

250V~

HO5VV-F

3G

0.75mm2

Argentina

QP-048,

10A

250V~

QP-007,

10A

250V~

HO5VV-F

3G

0.75mm2

Replacing and Upgrading Components

The appliances have parts that you can easily replace to minimize downtime.

There are also components that you can install to upgrade the appliance.

These parts and components can be used with the appliance:

  • Telescopic rails

  • Line cards

  • Transceivers

  • AC power supply units

  • Storage devices

  • System memory

  • Cooling fan units

  • Lights Out Management - In 19100 Base / 19200 Base / 29100 Base / 29200 Base appliances, the LOM Card is optional.

For more information about how to install these parts and components, see the appliance Home Page sk180520.

Warning - Unless directed to do so by Check Point Software Technologies Ltd., you are prohibited by warranty and support agreements to replace any parts.