Product Range	Standard/ Co-Standard Annual support rate CPES-SS-STANDARD/ CPCES-CO-STANDARD	Standard/ Co-Standard Next business day onsite** CPES-SS-STANDARD-ONSITE/ CPCES-CO-STANDARD-ONSITE	Premium/ Co-Premium* Annual support rate CPES-SS-PREMIUM/ CPCES-CO-PREMIUM	Premium/ Co-Premium 4 hours onsite** CPES-SS-PREMIUM-ONSITE/ CPCES-CO-PREMIUM-ONSITE
Mid Range TS3	6%	16%	10%	18%
Low End TS3	6%	21%	10%	23%
* Next Flight Out/Express Delivery is available in the European Union and mainland US. Appliances are shipped during normal business hours and may arrive during off hours or next business day until 9AM. Onsite services are provided world wide by Check Point certified technicians. For available locations click here For other locations contact Check Point Onsite services. Note: All other Check Point appliances that do not appear in the Appliance Classification table receives regular account rate and no onsite service is available. Note:** customers may upgrade support for specific appliances based on their operational needs regardless to the customer's User Account Service Level Agreement.