Appliance Support
	Appliance support is provided based on the purchased SLA for the specific appliances included in this account. More info here. Appliance support delivers the following benefits: Access to Check Point’s Support Center - complete and up-to-date information on Check Point products, services and solutions, including: SecureKnowledge - an online knowledgebase of product solutions Documentation - includes user guides, release notes, troubleshooting guides, and white papers Downloads - includes product updates, HFAs, patches, tools and utilities Community - includes an online user-based discussion Forum Note: Access to the support center resources is based on your account coverage. Technical Support Assistance from either Check Point's Technical Assistance Center (Direct Support), or your local Check Point Certified Support Provider (Collaborative Support). To ensure your service request is being handled, please provide the device number of the appliance covered with support. Get a Support Quote now Please see Check Point Support Program SLA for further details.
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