TE2000XN Appliances Hardware

Front Panel

Item

Component

Description

1

Service tag

A slide out card that identifies the appliance and shows its serial number and MAC address.

2

Locator button

Turns the location beacon LED on and off in the appliance.

3

System LEDs

See the "Front Panel System LEDs" section below.

4

Reset

Insert a pin for 5 to 8 seconds to perform a hardware reset.

5

USB Type-C port

For a serial connection to the appliance.

6

LOM port

LOM (Lights Out Management) port to connect to the LOM card.

7

Management and Synchronization ports

The top synchronization port synchronizes with cluster members or a High Availability peer.
The bottom management port is for an Ethernet connection to a remote management computer.

8

RJ45 Console port and
2 USB 3.0 ports

RJ45 port for a serial connection to the appliance.
The USB 3.0 ports are backwards compatible to USB 2.0.

9

10

QSFP28 port 1

QSFP28 port 2

10/25/40/100 GbE QSFP28 port assigned eth1 in the OS.

10/25/40/100 GbE QSFP28 port assigned eth2 in the OS.

  • Link speed LED
    • Off

    • On (Blue) - 10/25/40 Gbit/s data rate is selected

    • On (Green) - 100 Gbit/s data rate is selected

  • Port activity LED
    • Off - No activity

    • On (Amber) - Link exists

    • Blinking (Amber) - Activity

Front Panel System LEDs

Item

Icon

Component

Description

1

System power

  • Off - System power off

  • On (Green) - System power on

2

Storage device activity

  • Off - No storage device activity

  • On (Amber) - Read/write activity

3

Power supply status

  • Off - No power/no status

  • Amber - Power supply fault detected

  • Green - All power supplies are functioning correctly

4

Alert

  • Off - No faults detected

  • Blinking red - System fault detected

5

Location beacon

  • Off - Location beacon is turned off

  • Blinking blue - Location beacon is turned on through the Gaia Portal or Gaia Clish

  • Solid blue - Location beacon is turned on through the Locator button

Note - Turn off the Location beacon LED the same way you turned it on

Rear Panel

Item

Component

Description

1

LED indicator for each power supply unit

  • Off - No power cord is connected to any of the PSUs in the system

  • Green - System on

  • Blinking green - Power cords are connected to all PSUs, but system is off

  • Amber - No power cord is connected to the PSU, but other PSUs in the system have a power cord connected

  • Blinking amber - Warning about a hardware issue (high temperature, high power, high current, slow fan) might lead to an issue with the PSU

  • Blinking fast green - PSU in Firmware update

2

Cover screws

Loosen screws to remove the cover of the appliance.

3

ESD grounding point

When servicing the appliance, connect an ESD strap to this point.

4

Main power switch

When the appliance is turned off, turns the appliance on.

When the appliance is turned on, pressing and releasing the switch will start an orderly shutdown process. Alternatively, holding the switch for 4 seconds will force a machine shut down.

5

Power supply units

Dual redundant power supplies that you can hot swap. Each power supply unit connects to an electric outlet.

You can use the cable restraints to avoid accidental removal of the power supply cable.

The PSUs are numbered from left to right in the OS as Power Supply #1 and Power Supply #2.

See PSU Configuration and Monitoring.

6

Cooling fan units

Numbered from right to left: 1, 2, 3, 4.

7

Location LED

  • Off - Location beacon is turned off

  • Blinking blue - Location beacon is turned on through the Gaia Portal or Gaia Clish

  • Solid blue - Location beacon is turned on through the Locator button

Note - Turn off the Location LED the same way you turned it on.

8

Alarm Off button for power supply units

If a power supply cable is not connected to the outlet, an alarm sounds continuously. Press this button to turn off the alarm. Note that this button is functional immediately after powering up the appliance.

9

Grounding lugs

Used to connect grounding.

Installing the Power Cable Restraint

You can use the power cable restraint to prevent accidental removal of the power cable.

Item

Description

1

Restraint anchor

2

Cable loop

3

Restraint strip tab

4

Restraint strip

Item

Description

1

Restraint strip slot

2

Power supply inlet

To install the power cable restraint:

  1. If a power cable is connected to the power supply inlet, disconnect it.

  2. Find the restraint strip slot on top of the power supply inlet.

  3. Make sure that the cable loop on the restraint faces the power supply inlet.

  4. Insert the restraint strip anchor into the slot until it snaps and locks.

  5. Connect the power cable to the power supply inlet.

  6. Pull the restraint tab to the side to move the cable loop on the restraint strip.

  7. Move the cable loop until you can put it around the power cable.

  8. Insert the open side of the cable loop into the loop slot until it is tight against the power cable.

  9. Make sure the cable loop is secured and the power cable cannot be removed.

Lights Out Management

The Check Point Lights Out Management (LOM) card lets you use a dedicated management channel to remotely control Check Point appliances. Lights Out Management can also work when the appliance is turned off or not responding. However, the appliance must be connected to a power source.

For more about using Lights Out Management, see the Lights Out Management (LOM) HTML5-based Card Administration Guide.

Dual Redundant BIOS

To ensure resilience in the event of a BIOS failure, appliances are equipped with dual redundant BIOS images.

If an appliance encounters a BIOS failure, it will boot up from a recovery, read-only BIOS image that enables full functionality of the appliance.

These notifications are shown in the event of a BIOS failure:

  • The appliance's Alert LED on the front panel will blink red.

  • The Gaia Portal Maintenance > Hardware Health page shows that the BIOS sensor is Invalid and its status is Off.

    Example:

  • An SNMP trap message is sent (if the biosFailure trap was configured in the Gaia Portal or Gaia Clish).

    Example:

To recover from a BIOS failure, see sk108517 or contact Check Point Support. The appliance is fully functional until the BIOS recovery is completed. Note that it can take a few minutes for it to boot in BIOS recovery mode.

PSU Configuration and Monitoring

The supported PSU configurations for the appliance's PSU types:

PSU Type

Number of PSUs

AC PSU

2 AC PSUs

DC PSU

2 DC PSUs

Important - All PSUs on an appliance must be of the same type, either all AC or all DC.

When a PSU is functioning correctly: the PSU LED is green, the Alert LED is not blinking due to a PSU issue (might still be blinking due to other errors), and there is no SNMP alarm.

When a PSU is not functioning correctly: the PSU LED is amber, the Alert LED is blinking due to a PSU issue, and an SNMP alarm is sent.

To monitor the PSUs through the CLI:

  1. Connect to the command line on the appliance.

  2. Log in to Gaia Clish.

  3. Run:

    show sysenv ps

    Sample output:

    Where:

    Column

    Description

    Name

    Power Supply #1 - The PSU in the leftmost slot.

    Power Supply #2 - The PSU in the rightmost slot.

    Value

    Up - The PSU slot containing a PSU is up.

    Down - The PSU slot contains a PSU and it is not connected to a power source.

    Empty - There is nothing in the PSU slot.

    Unit

    Up/Down - The type of measure unit used for PSUs is either Up or Down.

    Type

    Power - The type of sensor is power supply.

    Status

    0 - Denotes no problems found.

    1 - Denotes an error.

    Maximum

    Minimum

    Denotes the maximum and minimum thresholds. For PSUs they are only measured as Up and Down.

Replacing and Upgrading Components

The appliance has parts that you can easily replace to minimize downtime. There are also components that you can replace/install to repair/upgrade the appliance. These are the parts and components that can be used with the appliance:

  • Telescopic rails

  • Transceivers

  • AC and DC Power Supply Units

  • System memory

  • Lights Out Management

For more information about installing these parts and components, see the appliance home page.

Unless directed to do so by Check Point technical support, you are prohibited by warranty and support agreements from replacing any parts.

Storage Device

TE2000XN appliances are shipped with one internal storage device, and do not support a RAID configuration.