Running the Hardware Diagnostic Tool

You can run the Hardware Diagnostic Tool by connecting to the Console port with a Terminal emulation program.

To run the Hardware Diagnostic Tool:

1. Connect the supplied DB9 serial cable to the serial console port on the rear of the appliance.

2. Connect to the appliance using a terminal emulation program such as Microsoft HyperTerminal or PuTTY.

   1. Configure the terminal emulation program:

      • In the HyperTerminal, Connect To window, select a port from the Connect using list.

      • In PuTTY, select the Serial connection type.

   2. Define the serial port settings: 9600 BPS, 8 bits, no parity, 1 stop bit.

   3. From the Flow control list, select None.

3. Reboot or turn on the appliance.

4. When this message shows, hit any key to go into the Boot menu. You have about five seconds.

   Press any key to see the boot menu [Booting in 5 seconds]

5. From the Boot menu, select HW Diagnostics

6. Press Enter.