Using SMP System Custom Alerts

You can configure the SMP to automatically generate alerts when it receives specified log messages. Alerts can be sent as an email message and a log message, or as a log message.

To use SMP custom alerts, you must configure mail settings for the SMP.

To add or edit custom alerts:

  1. Go to System > Settings.

    The System > Settings window opens and shows the General page.

  2. Click Custom Alerts.

  3. Configure the alert:

    • To add a new alert, click New.

    • To edit an existing alert, click the alert name.

  4. Complete the fields.

  5. Configure the alert action:

    • If you selected Log Only in the Action drop-down list, continue at Log Only Alerts.

    • If you selected Send Email in the Action drop-down list, continue at Send Email Alerts.

To generate Log Only Alerts:

  1. Go to System > Settings.

    The System > Settings window opens and shows the General page.

  2. Click Custom Alerts.

  3. Configure the alert:

    • To add a new alert, click New.

    • To edit an existing alert, click the alert name.

  4. Complete the fields.

  5. Configure the alert action.

  6. Click OK.

    The dialog box closes.

  7. Click Save.

To send email alerts:

  1. Add custom alerts (see procedure above).

  2. Click the Edit tab.

    The Edit tab shows.

  3. For Subject, enter the text for the alert's Subject line.

  4. For BCC, enter the email addresses that receive a copy of the alert.

  5. In the script text box, do one of these actions:

    • Edit the template.

    • Load an alert template.

To load an alert template:

  1. Click Browse to browse to the file with the report template, or enter the filename in the File text box. The file can be a *.txt or *.html file.

  2. Click Load File.

To reset the HTML script to its default settings:

Click Default.

To select the SMP administrators:

  1. Click Administrators.

  2. Click Add.

  3. Select the administrators.

  4. Click Done.

To send an email to an administrator:

Click the administrator's email address.

To remove an administrator from the Administrators tab:

  1. Select the administrator.

  2. Click Remove.

To select users:

  1. Click Users.

  2. Click Add.

    The Add User Wizard opens and shows Select Method.

  3. To select an existing user, enter the User ID.

    Note - The User ID must already be defined in the system.

  4. Click Next.

    The Completed window shows.

To search for users:

  1. Select Search for users.

  2. Click Next.

    The Search for Users window opens.

  3. Complete the fields with the information in User Search Fields.

  4. Click Next.

    The Add User window opens.

  5. Select the user(s).

  6. Click Next.

    The Completed window opens.

To create a new user:

  1. Select Create a new user.

  2. Click Next.

    The Create New User Wizard opens and shows Create New User: Step 1.

  3. Complete the fields with the information in User Details Fields.

  4. Click Next.

    The Create New User: Step 2 window opens.

  5. Complete the fields with the information in User Details Fields.

  6. Click Next.

    The Create New User: Step 3 window opens.

  7. Click Finish.

    The Create New User Wizard closes.

    The Add User Wizard opens and shows the Completed window.

  8. Click Done.

To send email to a user:

Click the user's email address.

To remove a user from the Users tab:

  1. Select the user.

  2. Click Remove.

To preview the alert:

Click Preview.

When you are ready to finish:

  1. If you are satisfied with the alert, click OK.

    The window closes.

  2. Click Save.

To view or delete custom alerts:

  1. Go to System > Settings.

  2. Click Custom Alerts.

To delete an alert:

  1. Select the alert.

  2. Click Delete.

    A confirmation message appears.

  3. Click OK.

    The alert is deleted.

  4. Click Save.