Uploading Images for Email Templates

Use the Custom Email Template Images window to upload logo and image files to the SMP. Add these logos and images to the SMP templates for emails, reports, and notifications.

To upload an image file to the SMP:

  1. Go to Service Domain > Advanced.

    The Custom Email Template Images page opens and shows the image files that are available for the Service Domain.

  2. Click New.

    The Create New Custom Image window opens.

  3. Click Choose File.

  4. Use Windows Explorer to locate the file and click Open.

  5. Enter the Name for the file in the SMP.

  6. Click Finish.

    The General page for the image file opens.

  7. Optional - If the image does not show, in Display Description enter the text and click Save.

To add the image to a SMP template:

  1. From Usage in reports, copy the HTML tags and content.

  2. Go to the SMP template. For example, Service Domain > Settings > Notifications > Users.

  3. Click Customize.

    The Message Template window opens.

  4. Click the Edit tab.

  5. Paste the HTML into applicable place in the Content window.

  6. Click OK.

To delete images from the SMP:

  1. From the Custom Email Template Images window, select one or more custom image files.

  2. Click Delete.

  3. In the confirmation window, click OK.