Showing System Logs

System logs detail the following events:

  • Scheduler event

    The Scheduler performs these scheduled tasks:

    • Renewing certificates

    • Deleting expired certificates from the list of revoked certificates

  • Actions performed by SMP users and administrators

  • All non-recoverable errors

  • All changes to SMP system settings

To show system logs:

  1. Go to Logs > System Logs.

    The System Logs window opens.

  2. To export the logs to an Excel file, click Actions > To Excel.

System Log Columns

Column

Description

Severity

Severity of the event.

Date

The date and time of the event.

Origin

The name of the host or gateway that generated the log.

Service Domain

The Service Domain for the log.

App

Application that generated the log message.

User

Username that generated the log.

Message

Description of the event.

Information

Additional information about the event.

System Log Severity Icons

Icon

Description

Error - These logs are usually connected to the database.

Warning

Notice - These logs are generated for actions that are completed successfully.