Showing the Gateway Map View

The Map View shows the physical locations of gateways connected to the Service Domain. The icon color shows if the gateway is connected, disconnected, or disabled.

If the window shows a Map Permission Error, click Continue in trial mode to use the 30-day trial license.

Multiple gateways at a near location are clustered together. You can click on the cluster and zoom in to show those gateways. The clusters show rings in these colors:

• Green - All the gateways are connected to the SMP.

• Yellow - One or more gateways are disconnected from the SMP.

• Red - All the gateways are disconnected from the SMP.

When a gateway is connected to the SMP, you can set the gateway location. See Setting the Gateway Location.

To show the Map View window:

1. Go to Home > Map.

2. Click a gateway icon.

   The Gateway Details window opens and shows information about the gateway:

   • Name - The gateway status shows (connected - green, disconnected - red). Click the name to open the Edit page for this gateway.

   • IP address - Click to open the Portal of the gateway in a new tab.

   • Plan - Click to open the Edit page for this plan.

   • Owner - Click to open the Edit page for this user.

   • MAC address

   • Directions to the gateway location