Showing Gateway Logs

The Gateway Logs window shows the last 50 log records.

To load more records, scroll down the page. The log table is automatically refreshed.

Note - To see Gateway logs, you must select Store gateway logs in Services > Managed Services.

To show gateway logs:

  1. Go to Home > Gateways.

  2. Click the gateway name.

    The Edit page opens.

  3. Click Logs.

    A table with log entries shows.

To search for a log:

Enter your query in the search query box. You can search for multiple fields at a time using Boolean operators (AND|OR|NOT).

For more details, click Query Syntax in the table header.

To see the logs for a specified Software Blade:

From the All blades list, select the Software Blade.

The table is refreshed and shows the applicable logs.

To show specified fields in the table:

From View > Columns, select the checkboxes of the fields to show.

The table is refreshed and shows the selected fields. The changes made are local to the gateway.

To see the logs for a specified time frame:

From the Anytime list, select one of these options:

  • Last 24 hours

  • Last week

  • Anytime

To see the log record:

  1. Select a log entry from the list.

  2. Click Details or double-click the log.

    The Log Details window opens.

To refresh the log data:

Click the Refresh icon.

Note - You can also click Logs > Gateway Logs to see the log entries.