Configuring Gateway Notifications

To configure gateway notifications:

  1. Go to Service Domain > Settings.

    The Settings window opens.

  2. Click Notifications > Gateways.

  3. Click the checkboxes to specify notifications:

    • Notify owner of gateway added/changed

    • Notify when gateways connect or have been disconnected for over

  4. Click Save.

Click Customize to specify the email notification details:

  • When a new gateway is connected for the first time.

  • When a gateway is disconnected.

  • When a gateway is reconnected (only after a disconnect notification message was sent).

You can configure when to send disconnect notifications. By default, notifications are sent only if the disconnect is longer than 2 days. You can also configure the time of day to send the notification.

If the disconnect notification time is set to minutes, the default is 30 minutes.

Notifications for all disconnected gateways are sent in a single email. The administrator does not receive a separate email for each disconnected gateway.