Internet Connections

From the Home tab, you can access the Internet page which shows the available Internet connections and their status (connected/disconnected and primary). Active connections have a green icon and disconnected ones show a red icon.

Tap the name to see the connection details:

  • Connection type

  • Interface name

  • IP address

  • Duration of the connection

To test the connection's upload/download speed and latency:

  1. On the Internet Connections page, tap the icon in the upper right corner.

  2. Tap Speed Test.

  3. The display shows the number of megabyes uploading/downloading per second.

  4. Tap Retry to refresh the results.

You can monitor your device's Internet connection from your mobile device. You must first configure this on the Security Gateway WebUI Home view > Overview section > System page.

To configure connection monitoring:

  1. In the Security Gateway WebUI, go to Home > System > Internet connections and click Edit.

    The Edit Internet Connection window opens.

  2. In the Connection Monitoring tab, select or clear:

    • Automatically detect loss of connectivity to the default gateway. This pings the default Security Gateway to detect if connectivity is lost.

    • Monitor connection state by sending probe packets to one or more servers on the Internet. This uses other methods and servers to detect connectivity loss.

  3. If you selected Monitor connection state, select the connection probing method:

    • Probe DNS servers

    • Ping addresses

  4. If you selected Ping addresses, enter the IP address(es).

  5. Select the settings for:

    • Recovery time (seconds)

    • Max latency allowed (milliseconds)

    • Probing frequency for active connections (seconds)

  6. Click Apply.

To monitor your Internet connections from WatchTower:

  1. Tap the connection name.

    The Connection Details page opens.

  2. Tap Probing servers to see the list and details for:

    • Packet loss.

    • Failures

    • Min and Max Latency (seconds).
    • Jitter - Irregular time delay in the sending of data packets over a network.