Restoring Factory Defaults

The Quantum Spark Appliance contains a default factory image.

When the appliance is turned on for the first time, it loads with the default image.

As part of a troubleshooting process, you can restore the appliance to its factory default settings if necessary.

You can restore the appliance to the factory default image with the WebUI, Boot Loader, or a button on the back panel.

Important - When you restore factory defaults, you delete all information on the appliance and it is necessary to run the First Time Configuration Wizard.

To restore factory defaults with the WebUI:

  1. In the Quantum Spark Appliance WebUI, click Device > System Operations. The System Operations pane opens.

  2. In the Appliance section, click Factory Defaults.

  3. In the pop-up window that opens, click OK.

  4. While factory defaults are restored, the Power LED blinks blue to show progress.

    This takes some minutes. When this completes, the appliance reboots automatically.

To restore factory defaults with the button on the back panel:

  1. Press the Factory Default button with a pin. Hold for at least 12 seconds.

  2. When the Power LED is lit blue, release the button. The appliance reboots itself and starts to restore factory defaults immediately.

  3. While factory defaults are restored, the Power LED blinks blue to show progress.

This takes some few minutes. When this completes, the appliance reboots automatically.

To restore the Quantum Spark Appliance to its default factory configuration using U-boot (boot loader):

  1. Connect to the console port on the appliance with (use the serial console connection on the back panel of the appliance).

  2. Reboot the appliance.

  3. During boot, when the applicable message appears, press CTRL+C.

    The Gaia Embedded Boot Menu appears:

    Welcome to Gaia Embedded Boot Menu:

    1. Start in normal Mode

    2. Start in debug Mode

    3. Start in maintenance Mode

    4. Restore to Factory Defaults (local)

    5. Install/Update Image/Boot-Loader from Network

    6. Restart Boot-Loader

    7. Run Hardware diagnostics

    8. Install DSL Firmware/Upload preset configuration file

    Please enter your selection (press ENTER to finish):

  4. Enter 4 to select the option Restore to Factory Defaults (local).

  5. When the prompt appears "Are you sure? (y/n)", enter y to continue and restore the appliance to its factory defaults settings.

    While factory defaults are restored, the Power LED blinks blue to show progress. This takes up to a few minutes. When completed, the appliance boots automatically.

To disable the reset to default:

Use this Gaia ClishClosed The default shell of the Gaia CLI command:

set additional-hw-settings reset-timeout 0

To enable the reset to default:

Use this Gaia Clish command:

set additional-hw-settings reset-timeout 12

Custom Default Image

As the default image is burned early in the lifecycle of the appliance, it sometimes becomes obsolete and lacks important security fixes or other updates. Therefore, you may want to replace it with a newer image.

If you select to install a custom default image, you can also preserve settings, policy, SICClosed Secure Internal Communication. The Check Point proprietary mechanism with which Check Point computers that run Check Point software authenticate each other over SSL, for secure communication. This authentication is based on the certificates issued by the ICA on a Check Point Management Server., or the license as part of the default image.

To update the default image:

Run this Gaia Clish command:

update default-image from current-image preserve-settings yes force yes

If you configure the value of "preserve-settings" to "no", you can only preserve the SIC and license.

If you configure the value of "force" to "no", the appliance asks you to confirm before it reboots.

For more information, see the R81.10.X Quantum Spark CLI Reference Guide for 1500, 1600, 1800, 1900, 2000 Appliances.