Configuring High Availability

Background

ClusterClosed Two Quantum Spark Appliances connected to each other for High Availability. maintains connections in the organization's network when there is a failure in one of the Cluster Members. The cluster provides redundancy.

In the Device view > Advanced section > High Availability page you can create a cluster of two appliances for high availability.

After you configure a cluster, you can select to Enable or Disable the cluster.

Notes:

  • This release supports only the High Availability Cluster mode:

    One Cluster MemberClosed A Security Gateway that is part of a cluster. is Active. The other Cluster Member is Standby.

    • In versions R81.10.15 and higher:

      The cluster supports these recovery modes (which Cluster Member to select as Active during a cluster fail-back, when the cluster returns to normal operation after a cluster failover):

      • Active up

        This is the default.

        The Cluster Member that is currently in the Active state, remains in this state.

        The other Cluster Member that returns to normal operation, remains in the Standby state.

      • Primary up

        The Cluster Member with higher priority is the first one to be configured. The primary Cluster Member that has the highest priority becomes the new Active.

        The state of the previously Active Cluster Member changes to Standby.

    • In versions R81.10.00 - R81.10.10:

      The cluster supports only the "Active up" recovery mode.

      The Cluster Member that is currently in the Active state, remains in this state.

      The other Cluster Member that returns to normal operation, remains in the Standby state.

  • After you configure the cluster, when you connect to the Cluster Virtual IP address, the cluster automatically redirects you to the current Active Cluster Member.

    To log in to specific Cluster Member, you must connect to the physical IP address of that Cluster Member.

Limitations

  • You cannot create a cluster when you have a switch defined in the network settings on the appliance. If necessary, change network settings in the Device > Local Network page.

    Starting from R81.10.15, cluster in Bridge Mode is supported.

  • In versions R81.10.10 and lower, it is not supported to configure a cluster of Quantum Spark Appliances when the Internet connection is a Bond interface.

  • Cluster requires Static IP addresses on the physical cluster interfaces.

  • Cluster does not support pure IPv6 addresses on cluster interfaces (you must also configure IPv4 addresses).

  • All cluster configuration is done through the Active Cluster Member. The WebUI of the Standby Cluster Member only has some options available for fine tuning - basic network settings, and logs (a cluster managed by Quantum Spark Portal cluster also has Cloud Services).

Prerequisites

  • In WebUI > Device > Local Network, delete switch configurations before you start to configure a cluster.

  • The appliances in a cluster must have the same hardware, firmware (version and build), and licenses.

    Note - Connect the sync cables only after you complete the First Time Configuration Wizard and remove the switch on both appliances. No additional configuration is required on the members.

Best Practice - Designate the same LAN port for the Sync interface. The default Sync interface is LAN2/SYNC. For appliance models 1600, 1800, 1900 and 2000, we recommend that you configure a bond of two interfaces for synchronization.

Configuration Workflow

  1. Complete the First Time Configuration Wizard on both appliances.

    In the Local Network page of the wizard, clear the checkbox Enable switch on LAN ports.

  2. Configure network settings on the appliance that is the primary Cluster Member.

  3. Connect cables between the Sync interfaces on the appliances.

    Note - Sync ports can also be connected through a switch.

  4. Configure the primary Cluster Member.

  5. Configure the second Cluster Member.

Viewing Cluster Interfaces

Viewing the Cluster Status

Failing Over Manually

Resetting Cluster Configuration

Upgrading a Cluster Manually

Single Routable IP Cluster

You can configure a Single Routable IP cluster where the virtual IP address is in a different subnet than the physical IP addresses of the Cluster Members. Only the virtual IP address is routable. Traffic sent from Cluster Members to internal or external networks is hidden behind the cluster Virtual IP address.

Advantages of using different subnets:

  • Use only one public IP address for the cluster.

  • Hide physical Cluster Members' IP addresses behind the cluster Virtual IP address.

  • Create a cluster in an existing subnet that has a limited number of available IP addresses.

Cluster Managed by Quantum Spark Management

You can configure a cluster in which both gateways are managed by the Quantum Spark Management service in Infinity Portal.

Connect to Quantum Spark Management after you configure the cluster.

A cluster supported by Quantum Spark Management is very similar to a Locally Managed cluster. One cluster member is Active, and the other cluster member is Standby. To change the status of the Active member, click Force Member Down.

Connecting a Cluster Gateway to Spark Management

Prerequisites:

  • An account in the Infinity Portal with the Spark Management application. See the Quantum Spark Management Administration Guide.

  • Both gateways must have the same hardware, firmware (version and build), and licenses.

  • The firmware version must be R81.10.15 and higher.

  • The cluster is configured on the gateway level (see Configuration Workflow).

For more information on Cloud Services, see the Configuring Cloud Services page.