Viewing System Logs

The Logs & Monitoring > System Logs page shows up to 500 systems logs (syslogs) generated from the appliance at all levels except for the debug level. These logs should be used mainly for troubleshooting purposes and can also give the administrator notifications for events which occurred on the appliance.

These are the syslog types:

  • Info - Informative logs such as policy change information, administrator login details, and DHCP requests.

    Audit logs show each operation of the admin from the WebUI/clish/mobile/SMP.

    CPOSD logs show new configurations.

  • Notice - Notification logs such as changes made by administrators, date, and time changes.

  • Warning - Logs that show a connectivity or possible configuration failure. The problem is not critical but requires your attention.

  • Error - System errors that alert you to the fact that a specific feature is not working. This can be due to misconfiguration or connectivity loss which requires the attention of your Internet Service Provider.

To download the full log file:

  1. Click Download Full Log File.

  2. Click Open or Save.

To save a snapshot of the syslogs to the flash disk:

  1. Select Save a snapshot of system logs to flash.

  2. Enter a minute value for the interval. The default is 180 minutes (3 hours). The minimum value is 30 minutes.

  3. Click Apply.

This is an effort to keep syslogs persistent across boot, but not 100% guaranteed.

To refresh the system logs list:

Click Refresh. The list is refreshed.

To clear the log list:

  1. Click Clear Logs.

  2. Click OK in the confirmation message.