Helping Users with Basic Client Operations

Users can do basic client operations from the client icon.

Note - The options available from the client icon differ based on the client status and configuration.

To quickly connect to last active site, the user can double-click the client icon.

For other operations, the user can click the icon and select a command.

Command	Function
Connect	Opens the main connection window, with the last active site selected. If the user authenticates with a certificate, the client immediately connects to the selected site.
Connect to	Opens the main connection window.
VPN Options	Opens the Options window to set a proxy server, choose interface language, enable Secure Domain Logon, collect logs, and select an SAA DLL file. In SmartConsole-managed only.
Shutdown Client	Closes the Client - In SmartConsole-managed only. An open VPN is closed. A background service continues to run and responds to CLI commands. To stop the service: net stop tracsrvwrapper If you close Endpoint Security VPN and stop the service, the desktop firewall still enforces the security policy.

For more VPN options in SmartEndpoint-managed clients:

1. Right-click the client icon and select Display Overview.

2. Click Remote Access VPN Blade.

3. Click one of the links for more options:

   • Manage connection details - See details of your connection.

   • Manage settings - Manage sites and Advanced VPN settings.

   • Register to hotspot - Register to a hotspot to connect to the VPN from a hotspot.