Moving from Offline to Online Mode

During the conversion from offline to online mode, all users acquired on the offline client are deleted. Users must be pre-authorized for the online client to make sure that there are authorized users on the client. If you move clients from offline mode to online mode, we recommend that you use these best practices:

  • Configure at least one user that will be an authorized Pre-bootClosed Authentication before the Operating System loads. user on the client before and after the move to online mode. This will make sure there is an authorized Pre-boot user during the whole transition. This user can be removed after successful transition.

  • If the logged-in authorized Pre-boot user is removed on the client during the move to online mode, a restart window opens. Wait for the automatic restart to occur.

  • If no user has been authorized for Pre-boot for the online client, current offline users are not removed. These users remain with the OneCheckClosed OneCheck settings define how users authenticate to Endpoint Security client computers. policy enforced in offline mode. When the first user for the online client is authorized for Pre-boot, the remaining offline users are removed. It can take up to 15 minutes before all offline users are removed.

Note - The move from offline to online Mode is permanent. It is not possible for an online client to move to offline Mode.