Uninstalling a product using an updated Products.json file

Note:
With the Endpoint Security client 86.50 and higher, you can uninstall a product that is not listed in the default Products.json file by using an updated Products.json that contains the product. To get the updated Products.json file, contact Check Point Customer Support.

To uninstall a product using the updated Products.json file, open the command prompt window and run:

msiexec /i EPS.msi REMOVEPRODUCTS="Product" RPCONFIG="c:\users\admin\downloads\Products.json", where Product is the Anti-Virus software that you want to uninstall.

Notes -

  • Symantec.cloud is not supported by this command. To remove Symantec.cloud, navigate to

    C:\Program Files\Symantec.cloud\PlatformAgent\ and run Uninstall.exe.

  • You cannot uninstall software products whose cached msi is not found on your computer.