Activating the Self-Help Portal

You must enable the Self-Help Portal on the Endpoint Security Management Server to activate it.

Note - In Gaia Portal > Hosts and DNS page, make sure to configure:

  • The DNS Sever

  • Domain Name

  • DNS suffix

  1. Enable the Self-Help Portal.

    On the Endpoint Security Management Server, run these commands:

    cd $UEPMDIR/engine/scripts

    selfhelp_cmd enable

    Note that this restarts the Endpoint Security Management Server.

    After activation, the Self-Help Portal is available at:

    http://<IP Address of Endpoint Security Management Server>/eps_shp

  2. Disable the Self-Help Portal.

    selfhelp_cmd disable

  3. Query the status of the Self-Help Portal.

    selfhelp_cmd status