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Install Policy Error Using VSX Creation Wizard

After completing the VSX creation wizard, a failure occurs and the following message appears in the Operation Report window: Error: Default policy installation failed on VSX. Install policy manually using SmartConsole.

Possible Causes

How to Resolve

Missing or invalid license on the Management Server.

Execute cplic check on the Management Server to make sure that you have the required licenses.

Obtain and install the appropriate licenses.

Missing or invalid VSX Gateway / VSX Cluster licenses.

Run the vsx stat command on the VSX Gateway, and make sure that the number is greater than 0 (zero) in the output:

Number of Virtual Systems allowed by license:

Obtain a VSX and install a valid license for each VSX Gateway / VSX Cluster Members.

Time or time zone mismatch between the Management Server and the VSX Gateway.

For proper SIC operation, the time, date and time zone must be synchronized between the Management Server and the VSX Gateway / VSX Cluster Members.

Execute the /bin/date -u command on all machines, to obtain the correct UTC/GMT time. The machines can be in different time zones, as long as their UTC/GMT offsets match.

Change the time, date and time zone on the Management Server and/or the VSX Gateway / VSX Cluster Members, so that their UTC/GMT offsets match.

Refer to your operating system documentation for the exact commands needed to accomplish this.