Upgrading Endpoint Security Clients
This section includes procedure for upgrading endpoint clients:
You can upgrade to E80.x clients and higher from earlier versions of E80.x clients with these requirements:
- You must upgrade both the Initial Client and the Endpoint Security Component Package at the same time. You cannot upgrade the Initial Client by itself.
- During the upgrade you cannot remove the Full Disk Encryption component.
- You can change all other components and all component configuration settings.
Client upgrade workflow:
- Make sure that the clients are connected to an Endpoint Security Management Server of the higher version.
- Get a complete package with Initial Client and the Endpoint Security Component Package. Get this from the tab in one of these ways:
- a package from the window.
- In the window, right-click in a rule and select . This includes the Initial Client and Endpoint Security Component Package.
- Deploy the package.
Upgrading with Deployment Rules
The Client Settings Policy controls if users can postpone an upgrade installation or if the upgrade is installed on clients immediately. You can configure the settings in the Policy. Edit the .
To upgrade clients with Deployment Assignments:
- In the tab, select a rule and change its in the column.
All computers are assigned to that Policy rule will be upgraded.
- Optional: Change who the rule applies to in the column.
- Select > or click the icon.
- Select > or click the icon.
- The Endpoint Agent on each assigned client downloads the new package. The client installation starts based on the settings in the Client Settings policy rule. You can configure:
- If the Client Settings policy forces installation and automatically restarts without user notification.
- If the Endpoint Agent sends a message to the user that an installation is ready and gives the user a chance to postpone the installation or save work and install immediately.
- The Endpoint Agent installs the new client.
If the user does not click , installation starts automatically after a timeout.
- After installation, the Endpoint Agent reboots the computer.
Upgrading with an Exported Package
Upgrade a client to a new package that includes the same components as it has now. Add and remove components after the upgraded package is installed.
To upgrade clients with an exported package:
- In the tab, go to .
- select a package and click .
A message opens that shows if an update is available.
- Click to confirm that you want to upgrade the profile.
- In the window:
- Select the platform versions (32/64 bit) to export for laptops and desktops.
- Enter or browse to a destination folder.
- Click .
The package and/or files are downloaded to the specified path. A different folder is automatically created for each option selected in step 3a.
- Send the and files to endpoint users. Endpoint users manually install the packages. They must use Administrator privileges.
You can also use third party deployment software, a shared network path, email, or some other method.
Gradual Upgrade
To upgrade more gradually, you can create a new deployment profile and distribute it only to specified computers.
|
Note - For an exported package, save the new package in a different location than the previous package.
|
When you are prepared to upgrade all clients, upgrade all deployment profiles.