Troubleshooting: Cannot Complete Reboot

In some configurations, the Default Filter prevents the Security Gateway from completing the reboot after installation.

First, look at the Default Filter. Does the Default Filter allow traffic required by the boot procedures?

If the boot process cannot finish successfully, remove the Default Filter:

Step	Description
1	Connect to the Security Gateway over serial console.
2	Reboot the Security Gateway.
3	During boot, press any key to enter the Boot Menu.
4	Select the Start in maintenance mode.
5	Enter the Expert mode password.
6	Set the Default Filter to not load again: `cd /opt/CPsuite-<`VERSION`>/fw1/` `./fwboot bootconf set_def`
7	In the `$FWDIR/boot/boot.conf` file, examine the value of the `DEFAULT_FILTER_PATH`: `cd /opt/CPsuite-<`VERSION`>/fw1/` `grep DEFAULT_FILTER_PATH boot/boot.conf`
8	Reboot the Security Gateway.