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Troubleshooting Dynamic Routing (routed) Pnote

In R76, Check Point added a new ClusterXL Pnote called routed that monitors the state of the Dynamic Routing for Gaia clusters. This Pnote makes sure that traffic is not assigned to a Cluster Member before it is ready to handle the traffic. The Gaia RouteD daemon handles all routing (static and dynamic) operations.

There can be an issue with Dynamic Routing that shows one or more of these symptoms:

These are some of the common causes of this issue:

Standard RouteD Pnote Behavior

Typically, the routed Pnote reports its current state as Problem when:

The routed Pnote reports its state as Ok when:

Basic Troubleshooting Steps

  1. To make sure that your cluster and member interfaces are configured correctly, run:
    • In Gaia Clish:

      show cluster members interfaces {all | secured | virtual | vlans}

      Or

    • In Expert mode:

      cphaprob [-a] [-m] if

  2. Generate RouteD cluster messages. Run in Expert mode:

    dbset routed:instance:default:traceoptions:traceoptions:Cluster

    Examine the /var/log/routed/log file.

  3. Make sure that Firewall rules do not block traffic on TCP port 2010 between the Cluster Members.
  4. Make sure that the RouteD daemon is running on the Active member.
  5. Look for a router-id mismatch in the OSPF configuration.
  6. Make sure that the OSPF interface is up on the Standby member.

For advanced troubleshooting procedures and more information, see sk92787.

For troubleshooting OSPF and the RouteD daemon, see sk84520.