Service Contract Files

Before you upgrade your Management Server to R80.10, you must have a valid Support Contract that includes software upgrades and major releases registered to your Check Point User Center account. For more on service contracts, see sk33089.

By verifying your status with the User Center, the contract file enables you to remain compliant with current Check Point licensing standards.

As in all upgrade procedures, first upgrade your Security Management Server or Multi-Domain Server before upgrading the Security Gateways.

When you upgrade a Management Server, the upgrade process checks to see whether a Contract File is already present.

If a Contract File is not present, later you can download a Contract File manually from the Check Point User Center and import it.

If a Contract File does not cover the Management Server, a message informs you that the Management Server is not eligible for upgrade.

Important - The absence of a valid Contract File does not prevent upgrade. You can download a valid Contract File later.

Note - In most cases, you do not need to worry about your Service Contract File. Your Management Server is configured to communicate with the User Center automatically, and download the most current file. This allows the Management Server to enable the purchased services properly.

Option	Description
Download a contract file from the User Center	If you have Internet access and a valid User Center account, download a Contract File directly from your User Center account:
Import a local contract file	If the Management Server does not have Internet access: On a computer with Internet access, log in to your User Center account. In the top menu, click Assets/Info > Download Contract File and follow the instructions on the screen. Transfer the downloaded contract file to your Management Server. Select Import a local contracts file. Enter the full path to the location where you stored the contract file.
Continue without contract information	Select this option, if you intend to get and install a valid Contract File later. Note that at this point your managed Security Gateways are not strictly eligible for an upgrade. You may be in violation of your Check Point Licensing Agreement, as shown in the final message of the upgrade process.

Option

Description

Download a contract file from the User Center

If you have Internet access and a valid User Center account, download a Contract File directly from your User Center account:

Import a local contract file

If the Management Server does not have Internet access:

On a computer with Internet access, log in to your User Center account.
In the top menu, click Assets/Info > Download Contract File and follow the instructions on the screen.
Transfer the downloaded contract file to your Management Server.
Select Import a local contracts file.
Enter the full path to the location where you stored the contract file.

Continue without contract information

Select this option, if you intend to get and install a valid Contract File later. Note that at this point your managed Security Gateways are not strictly eligible for an upgrade. You may be in violation of your Check Point Licensing Agreement, as shown in the final message of the upgrade process.

Working with Contract Files

As in all upgrade procedures, first upgrade your Security Management Server or Multi-Domain Server before upgrading the Security Gateways. Once the Management Server is upgraded and contains a Contract File, it transfers this Contract File to the managed Security Gateways when they are upgraded.

Installing a Contract File on the Security Management Server

When you upgrade a Management Server, the upgrade process checks to see whether a Contract File is already present on the v. If not, you get the main options for getting a contract. You can download a Contract File or import it.

If the Contract File does not cover the Management Server, a message informs you that the Management Server is not eligible for upgrade. The absence of a valid Contract File does not prevent upgrade. You can download a valid Contract File later in SmartUpdate.

To download a contracts file from the User Center
If you have Internet access and a valid user account, download a Contract File directly from your User Center account. If you choose to download the contract information from the User Center, you are prompted to enter your:
- User name
- Password
- Proxy server address (if applicable)
To import a local contract file
If the Management Server does not have Internet access:
1. On a computer with Internet access, log in to the User Center.
2. In the top menu, click Assets/Info > Download Contract File and follow the instructions on the screen.
3. Transfer the downloaded file to the Management Server.
4. After selecting Import a local contracts file, enter the full path to the location where you stored the file.
To continue without contract information
Select this option if you intend to get and install a valid Contract File at a later date. Note that at this point your Security Gateways are not strictly eligible for an upgrade; you may be in violation of your Check Point Licensing Agreement, as shown in the final message of the upgrade process.

Installing a Contract File on Security Gateways

After you accept the End User License Agreement (EULA), the upgrade process searches for a valid contract on the gateway. If a valid contract is not located, the upgrade process attempts to retrieve the latest contract file from the Security Management Server. If not found, you can download or import a contract.

If the contract file does not cover the gateway, a message informs you (on Download or Import) that the gateway is not eligible for upgrade. The absence of a valid contract file does not prevent upgrade. When the upgrade is complete, contact your local support provider to obtain a valid contract. Use SmartUpdate to install the contract file.

Use the download or import instructions for installing a contract file on a Security Management Server.

If you continue without a contract, you install a valid contract file later. But the gateway is not eligible for upgrade. You may be in violation of your Check Point Licensing Agreement, as shown in the final message of the upgrade process. Contact your reseller.