Using the Users and Computers Tree

The directory tree shows the Users and Computers hierarchy as a set folders and objects. You use the Users and Computers tree to see and select Users and Computers objects.

The tree includes these directories by default:

• Directories - Users and computers included in Active Directory OUs.
• Other Users/Computers - Users and computers not included in an Active Directory.
• Networks - Predefined ranges of IP address.
• Deleted Users and Computers - Users and computers that were deleted from the Active Directory.
• Virtual Groups - Predefined Endpoint Security groups of users and computers. Members of a Virtual Group can also be part of the Active Directory or a member of other Virtual Groups.

When you right-click an object in the tree, you can do some of these options that show in the option menu, depending on the object type:

• More Info - Open the Object Details window to see detailed rule and status information. You cannot edit rules or Object Details on this page. You can also use the More Info button (in the upper right-hand corner of the pane) to open this window.
• Reset Computer Data - Remove licenses, Full Disk Encryption recovery data, Pre-boot settings, users and logs from the selected computer.
• Add to Virtual Group or Add content to Virtual Group - Add the object and its members to a virtual group.
• Add to Favorites or Remove from Favorites - Add or remove the selected object to the Favorites list, located under the Users and Computers tree.
• View SmartLog logs - See this object in logs.
• Full Disk Encryption - Opens a list of operations related to Full Disk Encryption.
  • Authorize Pre-boot users - Manually add users authorized who can login using the Full Disk Encryption Pre-boot screen.
  • Authorize Pre-boot nodes - Manually add computers on which authorized users can login using the Full Disk Encryption Pre-boot screen.
  • Disable Pre-boot protection - Temporarily disable Pre-boot login for the selected user or members of the selected OU or group.
  • Encryption recovery media - Manually add users authorized to use recovery media to recover an encrypted disk.
• Anti-Malware - Opens a list of Push Operations related to Anti-Malware. Push Operations are operations that the Endpoint Security Management Server pushes directly to client computers with no policy installation required.
  • Scan for malware - Run an Anti-Malware scan on the computer or computers, based on the configured settings.
  • Update malware signatures - Update malware signatures on the computer or computers, based on the configured settings.
  • Temporarily restore files from quarantine - Temporarily restores files from quarantine on the computer or computers, based on the configured settings.
• Client Settings - Opens a list of Push Operations related to Client Settings. Push Operations are operations that the Endpoint Security Management Server pushes directly to client computers with no policy installation required.
  • Shut down computer - Shut down the computer or computers based in the configured settings.
  • Restart computer - Shut down the computer or computers based in the configured settings.
  • Collect client logs - Collect logs from the computer or computers based in the configured settings. Logs are stores in a shared folder on the client computer.
  • Repair client - Repair the Endpoint Security client installation. This requires a computer restart.
• Address Range - Define a new address range.

How to use the Users and Computers Tree:

• Use the intelligent Search Bar (above the tree) to search for objects. You can use partial words or phrases to see all objects that contain the search text.
• Double-click a parent directory to see its children.
• Click the triangle to go back up to a parent directory.
• Click the Users and Computers toolbar icon to go to the top of the tree.
• Select a user, computer or folder to see its Software Blade status and configuration.
• Double-click a user or computer or user to open its Details window.