Configuring the Email Server

You must configure your email server settings before Security Picture can send alert email messages. These settings include the network and authentication parameters necessary for access to the email server. You can only define one email server.

To configure the email server:

1. In SmartEndpoint, select Manage > Email Server Settings > Configure Settings.
2. In the Email Server Settings window, enter the email server host name or IP address.
3. If email server authentication is necessary, select User authentication is required.

   Configure these parameters:

   • Port - Email server port number (default = 25)
   • User Name
   • Password
4. Click Check Connectivity to make sure that you can successfully access the email server.

   If the verification fails, correct parameter errors or resolve network connectivity issues.

Troubleshooting issues with email alerts

If the email server does not send alerts and email server authentication is not necessary do these steps:

1. In SmartEndpoint, select Manage > Email Server Settings > Configure Settings.
2. In the Email Server Settings window select User authentication is required.

   Configure these parameters :

   • Port - Leave the default (25).
   • User Name - Enter a fictitious email address. This address will show as the sender of email alerts.
   • Password - Enter a fictitious password. This is not used.
3. Optional: Trigger an alert to test the email server.