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The Heartbeat Interval

Endpoint computers send "heartbeat" messages to the Endpoint Security Management Server to make sure that all connections are active and that all policies are up to date. The time between heartbeat messages is known as the heartbeat interval.

Note - The default heartbeat interval is 60 seconds.
A heartbeat interval that is too short can cause performance degradation. A heartbeat interval that is too long can cause security degradation and less accurate reporting.

The endpoint computer Compliance state is updated at each heartbeat. The heartbeat interval also controls the time that an endpoint client is in the About to be restricted state before it is restricted.

To configure the heartbeat interval:

  1. Click Manage > General Properties.

    The General Properties window opens.

  2. In the Connection Settings section, set the Interval between client heartbeats.
  3. Click OK.

Related Topics

Configuring the "About to be Restricted" State.