Users

It shows the number of users detected in your SaaS ecosystem.

Column	Description
Name	Name of the user. Click to view User Details.
Email	Main identified email address of the user.
Services	Number of SaaS services used by the user. Click to view User Details.
Tags	System assigned tags based on a predefined logic to further categorize the user.
Created at	Date and time when the user account was created.
Last Active	Date and time when the user was directly active recently. For example, you logged in to the Microsoft Outlook application last week and read emails on your mobile today. The Last Active column shows last week as phone-sync is indirectly active.

Managing Users

Note - This is available only for the supported SaaS platforms.

Click the icon from the last column of the user.
To suspend users, click Suspend users and in the confirmation pop-up that appears, click Confirm.
To delete a user account, click Delete users and in the confirmation pop-up that appears, click Confirm.

The User Details page shows details about the services, integrations, and tokens used by the user in the SaaS ecosystem.

Item	Description
User name	User name.
Position	Designation of the user in your organization.
Email	User email address.
Last active	Date and time when the user was last active.
User added	Date and time when the user account was created.
Admin roles	Admin roles assigned to the user, if any.
Account type	Account type such as User, Account, or Service Host service (platform, application, interface) that provides certain services to other services..
Tags	Tags assigned to the user.
Locations	Geo-locations from where the user is accessing the SaaS services.
Account status	Number of active / deleted / inactive accounts related to the user.
Status	User status: Active Inactive Weak discrepancy - User is active in important services but deleted / suspended in secondary (less important) services. Strong discrepancy - User is active in secondary (less important) services but deleted / suspended in important services.
Duplicate accounts	Shows if the user has multiple accounts for the same service.

The Account activity widget shows the list of activities by the user.

Column

Description

Activity type

Type of activity such as log in, password change, and so on.

Host service

Host services in which the activity is performed.

Account

Account name

User email address

Activity details

Number of activities performed related to the activity type.

To view the activity details, click the number. The system opens the right pane and shows the details.

Column	Description
Entity identifier	Name of the object involved in the activity, if available.
Client type	Device type on which the activity is performed.
Country	Country from where the activity is performed.
Error message	Reason for the failed activity, if applicable.
Date	Date on which the activity is performed.

Trend

Shows the trend of activities over the last 2 weeks. Click the icon to expand and view the graph.

Result

Status of the activity:

Latest call

Date and time when the activity is performed.

Countries

Countries from where the activity is performed.

Service providers

IaaS providing service to the activity, if available.