Agents

An agent is a piece of software installed and deployed automatically on the Security Gateway or on the Management Server that gathers and reports theIoT asset metadata to Quantum IoT Protect. The Agent page shows the details of the agent to know whether an agent is running or not.

To access the Agents page, go to IoTAgents.

Filter and select the required agent view from the drop-down list in the top-right corner:

  • All Agents

  • Connected Agents (Default) - Agents that communicated with the Gateway or the Management Server in the last 15 minutes, indicated with a green banner.

  • Disconnected Agents - Agents that have not communicated with the Gateway or the Management Server for over 15 minutes.

    Note - A disconnected agent may also indicate that the gateway it is installed on is offline, or the connectivity to Check Point cloud is disrupted. When an agent which should be connected, is disconnected, verify the Web Server/Reverse Proxy that agent is installed on is live and is with connectivity.

Item

Description

Type

Type of agent installation.

Embedded - Agent installed on the security gateway.

UID

Unique ID of the agent.

Host

Gateway on which the agent is installed.

First Installed

Date when the agent was first installed.

Last known IP

Last known IP address of the agent.

Policy version

Number of times the policy was enforced on the agent.

If the field is empty, it means the agent has registered but is currently being installed and has not yet received its first policy.

Profile

Gateway profile associated with the agent.

Latest version

Indicates whether the agent's software version is latest. It is recommended you always keep the agent updated as new versions are released frequently.

Delete an agent.

Note - Before you delete an agent, make sure that you remove it from the gateway.

General

Shows the generic information about the selected agent.

Item

Description

Basic

Agent type

Type of agent installation.

UID

Unique ID of the agent.

Last update

Date and time when the agent information was last updated.

Architecture

Specification of the processor used for the agent (For example, x86_64 indicates a 64-bit processor).

Agent version

Version of the agent.

Last known IP

Last known IP address of the agent.

Status

Indicates the connection status of the agent:

  • Connected

  • Disconnected

Host

Gateway on which the agent is installed.

First Installed

Date when the agent was first installed.

Platform

OS on which the agent is installed.

Policy version

Number of times the policy was enforced on the agent.

If the field is empty, it means the agent has registered but is currently being installed and has not yet received its first policy.

IsLatestVersion

Indicates whether the latest version of the agent is running on the gateway:

  • True

  • False

Additional Metadata

Shows additional metadata for the selected agent.

Profile

Host

Gateway profile associated with the agent.

Type

Type of agent installation.