Subscription Contracts

A customer with a subscription contract pays for a specific number of users to use an Infinity Portal service. An administrator of an MSSPClosed Managed Security Service Provider (MSSP) - An managed security service provider (MSSP) provides outsourced monitoring and management of security devices and systems. Common services include managed firewall, intrusion detection, virtual private network, vulnerability scanning and anti-viral services. account can add a subscription contract to a child account.

You can use the Check Point User Center to purchase a subscription contract or add it directly from the Infinity Portal. Some product packages are available only at the User CenterClosed The Check Point User Center offers Single Sign-On (SSO) management for all your Check Point needs: (1) Manage Accounts & Products (2) Get Support Offers (3) License Products (4) Open & manage your Service Requests (5) Access Downloads and product documentation (6) Search Technical Knowledge Center and not on the Infinity Portal. For packages with similar contents, the SKUs and prices may vary between the Infinity Portal and the User Center.

Adding a Contract from the Infinity Portal

An MSSP must have permission from its Distributor to sell subscription contracts. For more information, see Manage License Permission.

Important - Once a subscription is added, you cannot cancel it.

To add a subscription contract to a child account:

  1. From the top toolbar, navigate to > Manage Accounts.

  2. In the table, select an account.

  3. On the bottom pane, open the Services & Contracts tab and click Add Contract.

  4. In the Add Contract window, enter these details:

    • Service name - select one of the services that provide the required contract type.

    • For Contract type, select Subscription. Currently, only one-year subscription is available.

    • For Package (SKU), select a Package or a Package Combination.

      Note - A Package Combination contains two or more Packages as defined by Check Point. You cannot create or edit a Package Combination. A Package Combination can contain packages from different Infinity Portal services.

    • If there are AddOn packages available, select one or more AddOn packages.

    • For Size, enter the maximum number of units you plan to license for this service. Note that each service defines and limits units differently.

  5. Click Next.

  6. Review the summary and verify that all details are correct.

  7. Click Approve.

    The new contract appears in the list of contracts with the Pending status. The status changes to Active, when the contract is approved by the Check Point User Center.

    If the contract request is rejected, contact your Check Point representative.

Adding a Contract with Check Point User Center

For detailed instructions on how to create a User Center account, see sk22716 or log in to the User Center.

This video shows how to add a subscription contract from the customer User Center:

  1. From the top toolbar, click > Manage Accounts.

  2. Select a child account.

  3. On the bottom pane, open the Services & Contracts tab.

  4. Click Link paid subscription.

    The Manage Accounts window opens.

  5. Click Attach Account.

    The Attach Account wizard opens.

  6. In the Login to User Center step:

    1. Enter the email address and password for the User Center account.

      Note - If your User Center profile does not contain contracts for an Infinity Portal service, you must purchase the contract and attach it to the User Center account. For more information, see Purchase a License.
    2. Click Next.

  7. In the Select Accounts step:

    1. Select one or more User Center accounts to link to the child account.

    2. Click Finish.

      The annual subscriptions from the selected User Center account(s) appear in the Services & Contracts tab.

  1. From the top toolbar, navigate to > Manage Accounts.

  2. In the table, select an account.

  3. In the Services & Contracts tab, select an annual product subscription.

  4. Click Link paid subscription.

    The Manage Accounts window opens.

  5. In the table row that contains the subscription, go to the Remove column and click Delete.

  6. In the confirmation window, click Yes.