Getting Started with Check Point Portal

This video introduces you to Check Point Portal:

Watch the Video

Supported Browsers

Check Point Portal (formerly known as Infinity Portal) is compatible with the latest versions of these browsers:

  • Mozilla Firefox

  • Google Chrome

  • Apple Safari

  • Opera

  • Microsoft Edge

How to Create an Account

A Check Point Portal account is necessary for access and management of the different SaaS services. By default, a user who creates an account in the Check Point Portal receives primary administrator permissions. Use the primary administrator account to create child accounts, manage identities, and give access and privileges (such as read-only) to child account users in the portal. If necessary, add secondary administrator accounts using admin privileges, which is especially applicable for MSSP or Distributors.

Check Point Portal saves these privileges and uses them for services on the portal. For more information about user privileges, see User Roles.

This video shows how to register a new account in the Check Point Portal:

Watch the Video

To create a new account in the Check Point Portal:

  1. Go to .

  2. Enter your email address.

    If you have a GitHub account, you can log in with it.

    Note: Logging in to the Check Point Portal with a private email address is not supported.

  3. Click Register.

  4. Enter your first name and last name.

  5. Enter a password. Follow this password policy and make sure your password:

    • Is at least 15 characters long.

    • Contains at least one lowercase letter.

    • Contains at least one uppercase letter.

    • Contains at least one number.

    • Contains at least one special character.

    • Does not have three or more identical characters in a row.

  6. Select the checkbox for I accept the Terms of Service and the Privacy Policy.

  7. Click Register.

  8. Enter the code you received in your email to verify it and click Submit.

    Check Point Portal creates a new user for you.

  9. Use Multi-Factor Authentication (MFA) to secure your account. For this, scan the provided QR code with your preferred authentication app or enter your phone number to receive an SMS or a phone call. For more information, see Multi-Factor Authentication.

  10. In the Account details screen, enter these details to register your account:

    • Account name

      Note: The account name cannot include special characters (!@#$%^&* or other special characters).

    • Country

    • Storage location:

      The Available Regions window opens, displaying available services based on the selected region. These regions are available for data storage:

    • Select the account type (Customer is the default type). It is not possible to change the account type after the account is created.

    • Enter your website or domain name.

  11. Optionally, select Subscribe to Check Point's Newsletters and Communication Updates.

  12. Select the checkbox for I accept the Terms of Service and the Privacy Policy.

  13. Click Continue.

For more information about Check Point Portal account management, .

How to Log in to your Account

The preferred method to log in to the Check Point Portal is with SSO authentication. If this method is not available, you can log in with:

  • username and password

  • GitHub credentials

  • username and passkey

To log in to your account:

  1. Go to and enter your email address.

  2. Authenticate with:

    • password

    • passkey

  3. Click Sign in.

For more information about passkeys, see Configuring a Passkey.

To log in with GitHub:

  1. Go to .

  2. Click GitHub.

    The GitHub login page opens.

  3. Enter your GitHub credentials:

    • Enter your GitHub username or email address, then enter your password.

    • Alternatively, click Continue with Google to use your corporate (work or school) Google account.

  4. Click Sign in.

    The Check Point Portal opens or suggests that you create an account if you do not have one.

To change your password:

  1. Click Forgot password?.

  2. Enter the account's email address and select Send Email.

    A new activation link is sent to your email address. Follow the instructions in the email to create a new password.

To go back to an expired session:

When your Check Point Portal work session ends, the expired session message appears.

To go back to your session, click Next and enter your password.

How to Delete your Account

Note - This is not the same as deleting an account in Manage Accounts. For more information, .

After you delete an account, you cannot restore it. Check Point Portal uses unique account names. If you delete an account, a different user can use the same account name.

Important Prerequisites:

  • This account cannot be associated with a User Center account(s).

  • This account cannot have a child account.

  • To delete this account, you must be the Primary Administrator (Primary Contact).

To delete your account:

  1. Go to > General.

  2. Below Delete Account, select Delete this Account.

    The Delete Account window opens. Make sure to read the important information.

  3. In the text input field, enter the name of the account to delete.

  4. Click Delete Account.

When the deletion is complete, the login screen opens.

Using the Navigation Menu

This table outlines the various menu items available in the Check Point Portal.

Icon

Item

Description

Menu Button

Shows the available services in Check Point Portal and lets you navigate between them.

Current Account

For administrators with multiple company accounts, use the down arrow to select an account. If you have only one account, the drop-down menu does not show.

Account Settings

Opens a menu of settings for the Check Point Portal.

Manage Accounts Settings and Events

Opens a menu to manage your child accounts for a Check Point Portal account of type MSSP or Customer Parent.

Help Button

  • What's New - Read the Portal blog.

  • Admin guide - See online Administration Guide(s).

  • Contact support - Use to create a service request.

  • Service status - See the service(s) status and subscribe to the Check Point service status to receive incident updates by email.

  • Incident response - Issue an Under Attack notification to the Incident Response Team.

Note - For some services, use Contact an expert to send a message to a Check Point Portal expert.

Notification Indicator

Shows the number of notification messages about new events in the Check Point Portal service. To see the messages, click the bell icon.

Settings and Signing Out

  • Profile Settings - Edit or update your current profile details and settings.

  • Display Settings - Change the portal language.

  • Sign Out - Sign out of the Check Point Portal.