Performing Push Operations

Push operations are operations that the server pushes directly to client computers with no policy installation required.

Note - If there is no response from the Endpoint Security client, the Push Operation will time out after 24 hours. You must reinitiate the Push Operation.

00:00: The Run Diagnostics push operation allows you to collect CPU and RAM usage information of an endpoint for your analysis. 00:09: Log in to the Infinity Portal, access Harmony Endpoint and click Asset Management. 00:15: Expand Organization and select computers. 00:19: Right click the endpoint for which you want to perform the Run Diagnostics push operation, select diagnostics, and then click Run Diagnostics. Note that the Run Diagnostics push operation can be executed only on one endpoint at a time. 00:34: To view the status of the operation, click push operation and view the status column. When the status is complete, click View Report. 00:42: The report shows a graphical representation of the CPU and RAM usage of the endpoint. 00:48: Thank you for watching the video.

To add a Push Operation:

  1. Go to the Push Operation view and click Add.

  2. Select the push operation and click Next.

    Category

    Push Operations

    Windows

    macOS

    Linux

    Anti-MalwareClosed A component on Endpoint Security Windows clients. This component protects clients from known and unknown viruses, worms, Trojan horses, adware, and keystroke loggers.

    Scan for Malware

    Yes

    Yes

    Yes

    Update Malware Signature Database

    Yes

    Yes

    Yes

    Restore Files from Quarantine

    Yes

    Yes

    Yes

    Forensics and Remediation

    Analyze by Indicator

    Yes

    Yes

    No

    File Remediation

    Yes

    Yes

    Yes

    Isolate Computer

    Yes

    Yes

    No

    Release Computer

    Yes

    Yes

    No

    Agent Settings

    Deploy New Endpoints

    Yes

    No

    No

    Collect Client Logs

    Yes

    Yes

    No

    Collect Client Logs Offline

    Yes

    Yes

    No

    Repair Client

    Yes

    No

    No

    Shutdown Computer

    Yes

    Yes

    No

    Restart Computer

    Yes

    Yes

    No

    Uninstall Client

    Yes

    Yes

    No

    Application Scan

    Yes

    Yes

    No

    Kill Process

    Yes

    Yes

    No

    Remote Command

    Yes

    Yes

    Yes

    Search and Fetch files

    Yes

    Yes

    No

    Registry Actions

    Yes

    No

    No

    File Actions

    Yes

    Yes

    No

    VPN Site

    Yes

    Yes

    No

    Collect Processes

    Yes

    No

    No

    Run Diagnostics

    Yes

    Yes

    No

  3. Select the devices on which you want to perform the push operation.

    Note - You can perform Run Diagnostics on only one device at a time.

  4. Click Next.

  5. Configure the operation settings.

  6. Under User Notification:

    • To notify the user about the push operation, select the Inform user with notification checkbox.

    • To allow the user to post pone the push operation, select the Allow user to postpone operation checkbox.

  7. Under Scheduling:

    • To execute the push operation immediately, click Execute operation immediately.

    • To schedule the push operation, click Schedule operation for and click to select the date.

  8. Specify the duration after which the system automatically terminates the unexecuted push operation (For example, if the Endpoint client is offline):

    • 7 days

    • Custom

    • Never

  9. For Push Operations that support 2FA authentication, you are prompted to enter the verification code.

    If you have not enabled 2FA authentication, a prompt appears to enable 2FA authentication:

  10. Click Finish.

  11. View the results of the operations on each endpoint in the Endpoint List section (in the Push Operations menu) at the bottom part of the screen.