All Trusted Devices View

All Trusted Devices view shows a table of all devices that belong to all users, as well as all sent invitations.

Note - In some cases, the device status is incorrectly displayed as Disconnected or the Harmony Connect Agent cannot connect. This can happen due to a strict security policyClosed Collection of rules that control network traffic and enforce organization guidelines for data protection and access to resources with packet inspection. in your organization. For a solution, see sk176083.

This view unifies the content of the Users table and Devices table. You can use the toolbar buttons and the search field to perform these actions:

Item Description

Cloud Locations

Manage Cloud Locations

More Actions > Export to CSV

Send all users and devices data to an CSV file

More Actions > Revoke Selected Device

Deny the device permissions to access resources

More Actions > Remove Device

Delete the device from the list of devices

Delete User

Delete the user from the list of users

Search

For users, search by User or Email

For devices, search by Name or Status

Filter

Filter by Device Status

Add Another Device

Add one more device for an existing user

Resend Invite

Send a new invitation instead of an invitation that was not used

Revoke Selected Device

When you revoke a user device, that user is no longer connected to Check Point Harmony Connect. The logs are not displayed, and the user can no longer access the resources available in the Harmony Connect, for example, your corporate data center applications.

Revoked devices have the Harmony Connect Agent in disconnected mode and cannot connect to the service anymore.

To revoke the user device:

  1. Go to the Users & Devices page.

  2. Select one of more devices.

  3. Click More Actions > Revoke selected device.

  4. Confirm the change.

    The devices disconnects within 1 minute after the next network connection. It appears in the list of devices as Revoked.

To enable the Harmony Connect service on the revoked device, the user must uninstall and install the Harmony Connect Agent on that device.

Remove Device

When you remove a device, it disconnects from the Harmony Connect services and cannot reconnect, unless a new invitation is sent to the user. The devices does not appear anymore in the list of all devices.

Resend Invite

When you resend an invite for the same device, the previous invitation is canceled, and the user cannot use its link to verify their email.

Add Another Device

You can add more than one device per user. Each sent invitation is unique per device.