Advanced Client Settings

To configure client behavior in the VPN Options > Advanced tab.

  1. From the menu bar, click the client icon and select VPN Options.

  2. Open the Advanced tab.

Pre-Configuring Logging Options

Users can send log files with their default email account. You can configure the client for your email address.

To configure a default email address for log files:

  1. Open the $FWDIR/conf/trac_client_1.ttm file on the gateway.

  2. Enter a default email address in the send_client_logs attribute.

    Copy 
    :send_client_logs (
    :gateway (
    :default ("email@example.com")
      )
    )

    If no default email address is configured, users can click Collect Logs in the Options > Advanced window of the Endpoint Security VPN client. This procedure stores all client logs in one CAB file, which users can send to you for troubleshooting.

  3. Save the file and install the policy.

    When clients download the new policy from the gateway, configuration changes are applied.

Proxy Settings

Note - Remote-location proxy-server settings are usually detected automatically.

If a user is at a remote site that has a proxy server, the client must be configured to pass through the proxy server to get to the gateway.

You can help your user configure the proxy server when the issue comes up.

To configure proxy settings on the client:

  1. In the Options > Advanced tab, click Proxy Settings.

  2. Select an option:

    • No proxy - default

    • Detect proxy from System Preferences settings - When this option is selected, the Client uses proxy settings as configured in your System Preferences.

      To see the settings there, select System Preferences > Network > Advanced > Proxies.

      Note - These protocols are supported by Proxy Detection in your System Preferences settings:

      • Auto Proxy Discovery

      • Automatic Proxy Configuration

      • Web Proxy (HTTP)

    • Manually define proxy - If the proxy settings cannot be automatically detected, enter the IP address and port number of the proxy as supplied by your system administrator.

  3. Click OK.

Configuring the Client Interface Language

Sometimes users must use a different language for the interface of the client.

To change the interface language:

  1. Open the Options and select Advanced.

  2. From the Choose the interface language menu, select a language.