Getting Started

Follow these steps to get started with your Endpoint Security Client:

Step 1: Make sure you have the Endpoint Security Client installed on your computer.

Your administrator can install the Endpoint Security Client for you. If you do not know if you already have it installed, look for the Endpoint Security Client's icon in your taskbar. If you do not see the Endpoint Security Client icon in your taskbar notification area, it could be hidden. Configure your taskbar to show the hidden client icon.

Step 2: Make sure you are connected to the Endpoint Security Management Server.

  1. Right-click the Endpoint Security Client icon and select Show Client (or Display Overview).

    The Endpoint Security Main Page opens.

  2. Look at your status on the Endpoint Security Main Page.

    • If it shows Online, then your client is connected to the Endpoint Security Management Server.

      New UI: (E87.xx and higher)

      Legacy UI: (E86.xx and earlier)

    • If it shows Disconnected, then make sure you are connected to the Internet or contact your administrator.

Step 3: Make sure that your computer is protected.

Right-click the Endpoint Security Client icon and select Show Client.

The top section shows if everything is compliant and updated, if you have alerts, or status issues.

Step 4: Get to know the icons and the menu options.

Right-click an icon to go to the shortcut menu:



VPN is connected.

Security scan, encryption, or change in client settings is in progress.

Action is necessary

(For example, if the client is out of compliance with the Policy, there is an application error or a reboot is necessary).

VPN is connected but the Firewall is disconnected.

(Not used by default. Must be configured by the administrator.)

VPN is disconnected.

When you right-click the Endpoint Security Client icon , different options show. The enabled options are based on the permissions set by your administrator.



Show Client

Show the Endpoint Security Home Page.

Update Now

Updates your Endpoint Security Client.

Scan System Now

Scans your Endpoint Security Client.


Connect to the VPN site.

Connect to

Select a VPN site to connect to.

View current scans

Shows scan results of your Endpoint Security Client.

Disconnect from VPN

Disconnect your VPN, if you are connected.

Advanced options

On the Advanced page, the Menu has these options:

Menu Section

Menu Option



View Policies

Shows the policies that are installed as part of Endpoint Security, the version installed, the date the policy was installed by your administrator, and the mode it is in (Online or Disconnected).


View Logs

Shows a log of your Endpoint Security activity. In addition, your administrator automatically sees this data.


Selects which logs are sent to Technical Support to use for troubleshooting. You can specify how much information and the range of dates to include in the compiled logs.



Open UI

Select the default procedure for the notification area icon.

Switch UI

Select to use a different UI (legacy or new).

Remote Deployment


Configure this computer as a deployment agent.

Demo and Health Check

Open Page

The client uses the default browser to navigate to a website with various tests for client protection:

This feature is available starting from E87.30.

Note -This menu option is located on the second page of the menu. To navigate to this page, click the arrow icon in the bottom right corner of the menu.