Troubleshooting

Endpoint Security Client GUI

The GUI of the Endpoint Security Client for ATMs (the yellow lock icon in the tray) does not show by default.

You can turn on the GUI if you need to do routine maintenance or to troubleshoot problems.

Note - Microsoft .NET Framework 4.5 or higher is needed to turn on the client GUI. Make sure it is installed on the ATM machine.

To turn on the GUI of the Endpoint Securityclient:

• On a 32-bit systems run:

  C:\Program Files\CheckPoint\Endpoint Security\UIFramework\Bin\cptrayUI.exe

• On a 64-bit system, run:

  C:\Program Files (x86)\CheckPoint\Endpoint Security\UIFramework\Bin\cptrayUI.exe

Note - in the client GUI, the Remote Access VPN blade is grayed-out and shows as Installed. You cannot change the Remote Access VPN properties from the GUI.

To shut down the GUI of the Endpoint Security client:

Right click the lock icon in the tray and select Shutdown.