Supported Upgrade Paths

Supported Upgrades for Endpoint Security Client

Upgrade to the E87.x Endpoint Security Client is available from E81.00 and higher.

Supported Upgrades for Endpoint Security Client for ATMs

Upgrade to the latest Endpoint Security client for ATMs is available from:

  • E80.86 and higher Endpoint Security client for ATMs

  • E75.30 and higher Remote Access VPN client for ATMs

For more information and downloads, see sk133174.

Supported Upgrades to Windows 10

The E87.x Endpoint Security Client supports upgrades to Windows 10 22H2 from these earlier versions of Windows:

Version

Editions

Architecture

SPs or Updates

Supported Features

10 21H2

10 (version 2103)

10 (version 2009)

10 (version 2004)

10 (version 1909)

10 (version 1903)

10 (version 1809)

10 (version 1803)

10 (version 1709)

Enterprise Pro

32/64-bit

 

All

8.1

Enterprise Pro

32/64-bit

Update 1

All

7

Enterprise
Professional

32/64-bit

SP1

All

Notes:

  • For existing Endpoint Security before upgrading your OS version, you must first upgrade the Client to a version that supports the desired OS version.

  • Upgrade to Windows 10 LTSC (version 1809) is not supported.

  • Upgrades to Windows 10 (version 2004) with an Endpoint Security Client version earlier than E83.15 are blocked by Microsoft.

  • Upgrades to Windows 10 (version 1903) with an Endpoint Security Client version earlier than E81.10 are blocked by Microsoft.

Important:

  • For Windows 10 (version 1709 and earlier):

    Clients with Media Encryption and Port Protection must reboot again after the upgrade to make MEPP fully functional.

    A reboot message after the upgrade shows the client as repaired and a reboot is necessary.

    This is a requirement for Windows 10 (version 1709 and earlier).

  • For Windows 10 in-place OS upgrades to Windows 10 (version 1909): If you use Full Disk Encryption, see sk120667.

Supported Upgrades to Windows 11

The E87.x Endpoint Security Client supports upgrades to Windows 11 23H2 from these earlier versions of Windows:

Version

Editions

Architecture

SPs or Updates

Supported Features

11 22H2

11 21H2

10 (version 21H2)

10 (version 2103)

10 (version 2009)

10 (version 2004)

Enterprise Pro

32/64-bit

 

All

Notes:

  • For existing Endpoint Security before upgrading your OS version, you must first upgrade the Client to a version that supports the desired OS version.

  • Windows 11 23H2 is supported in Endpoint Security suite starting from E87.62 and in VPN Standalone client starting from E87.60.

Legacy Client Supported Upgrades

  • Legacy Media Encryption client

    See sk99116 for supported legacy Media Encryption upgrades.

  • Legacy Full Disk Encryption client

    The supported upgrade path for the legacy Full Disk Encryption client is to upgrade from 7.5.1 to E80.82, and then from E80.82 to E87.x.

    Important - Before you upgrade to E87.x from E80.82 to E81.10 or higher, follow sk110420.