Supported Upgrade Paths

Supported Upgrades for Endpoint Security Client

Upgrade to the E86.70 Endpoint Security client is available from E81.00 and higher.

Supported Upgrades for Endpoint Security Client for ATMs

Upgrade to E86.70 Endpoint Security client for ATMs is available from:

  • E80.86 and higher Endpoint Security client for ATMs

  • E80.71 Endpoint Security client for ATMs

  • E80.64 Remote Access VPN client for ATMs

  • E75.30 Remote Access VPN client for ATMs

For more information and downloads, see sk133174.

Supported Upgrades to Windows 10

  • For existing Endpoint Security deployments, you must upgrade the clients to E86.70 and then upgrade the operating system to Windows 10 21H2.

  • Upgrades to Windows 10 (version 2004) with an Endpoint Security client version earlier than E83.15 are blocked by Microsoft.

  • Upgrades to Windows 10 (version 1903) with an Endpoint Security client version earlier than E81.10 are blocked by Microsoft.

  • The E86.70 client supports upgrades to Windows 10 21H2 from these earlier versions of Windows:

Version

Editions

Architecture

SPs or Updates

Supported Features

10 (version 2103)

10 (version 2009)

10 (version 2004)

10 (version 1909)

10 (version 1903)

10 (version 1809)

10 (version 1803)

10 (version 1709)

Enterprise
Pro

32/64-bit

 

All

8.1

Enterprise
Pro

32/64-bit

Update 1

All

7

Enterprise
Professional

32/64-bit

SP1

All

Note - Upgrade to Windows 10 LTSC (version 1809) is not supported.

Important:

  • For Windows 10 (version 1709 and earlier):

    Clients with Media Encryption and Port Protection must reboot again after the upgrade to make MEPP fully functional.

    A reboot message after the upgrade shows the client as repaired and a reboot is necessary.

    This is a requirement for Windows 10 (version 1709 and earlier).

  • For Windows 10 in-place OS upgrades to Windows 10 (version 1909):

    If clients have Full Disk Encryption, see sk120667.

Supported Upgrades to Windows 11

  • For existing Endpoint Security deployments, you must upgrade the clients to E86.70 and then upgrade the operating system to Windows 11 22H2.

  • The E86.70 client supports upgrades to Windows 11 22H2 from these earlier versions of Windows:

Version

Editions

Architecture

SPs or Updates

Supported Features

11 21H2

10 (version 21H2)

10 (version 2103)

10 (version 2009)

10 (version 2004)

Enterprise

Pro

32/64-bit

 

All

Legacy Client Supported Upgrades

  • Legacy Media Encryption client

    See sk99116 for supported legacy Media Encryption upgrades.

  • Legacy Full Disk Encryption client

    The supported upgrade path for the legacy Full Disk Encryption client is to upgrade from 7.5.1 to E80.82, and then from E80.82 to E86.70.

    Important - Before you upgrade to E86.70, follow sk110420 to upgrade from E80.82 to E81.10 or higher.