Remote Access VPN

If you have included the Remote Access VPN feature in the deployment package, make sure you meet the requirements below.

Network Requirements

  • You have VPN Gateways that support Remote Access VPN and, if necessary, with the required Hotfix installed on them.

  • If you configured the Visitor mode to work on the TCP port 443 of a VPN Gateway, you must configure a different port for the Security Gateway's Gaia Portal (by default, it works on the TCP port 443).

    Otherwise, Remote Access VPN cannot connect.

Keychain Requirements

  • Only certificates issued by a public CA can be stored in the keychain password management system (double-click the PKCS#12 file).

  • For users to enter a certificate issued by the ICA into the keychain, they must complete the enrollment process.

    During enrollment, the client automatically enters the certificate into the keychain.