Supported Upgrade Paths

Supported Upgrades for Endpoint Security Client

Upgrade to E84.20 Endpoint Security client is available from versions:

  • E81.00 and higher

Supported Upgrades for Endpoint Security Client for ATMs

Upgrade to E84.20 Endpoint Security client for ATMs is available from:

  • E80.86 and higher Endpoint Security client for ATMs

  • E80.71 Endpoint Security client for ATMs

  • E80.64 Remote Access VPN client for ATMs

  • E75.30 Remote Access VPN client for ATMs

For more information and downloads, see sk133174.

Supported Upgrades to Windows 10

  • For existing Endpoint Security deployments, you must upgrade the clients to E84.20 and then upgrade the operating system to Windows10 (version 2004).

  • Upgrades to Windows 10 (version 2004) with an Endpoint Security client version earlier than E83.15 are blocked by Microsoft.

  • Upgrades to Windows 10 (version 1903) with an Endpoint Security client version earlier than E81.10 are blocked by Microsoft.

  • The E84.20 client supports upgrades to Windows 10 (version 2009) from these earlier versions of Windows:

Version

Editions

Architecture

SPs or Updates

Supported Features

10 (version 2004)

10 (version 1909)

10 (version 1903)

10 (version 1809)

10 (version 1803)

10 (version 1709)

Enterprise
Pro

32/64-bit

 

All

8.1

Enterprise
Pro

32/64-bit

Update 1

All

7

Enterprise
Professional

32/64-bit

SP1

All

Note - Upgrade to Windows 10 LTSC (version 1809) is not supported.

Important for Windows 10 in-place OS upgrades to Windows 10 (version 1909):

  • If clients have Full Disk Encryption, see sk120667.

  • If clients have Media Encryption & Port Protection, they must reboot again after the upgrade to make Media Encryption & Port Protection and Anti-Malware fully functional.

    A reboot message after the upgrade shows that the client is repaired and a reboot is needed.

Legacy Client Supported Upgrades

  • Legacy Media Encryption client

    See sk99116 for supported legacy Media Encryption upgrades.

  • Legacy Full Disk Encryption client

    The supported upgrade path for the legacy Full Disk Encryption client is to upgrade from 7.5.1 to E80.82, and then from E80.82 to E84.20.