Supported Upgrade Paths
Supported Upgrades for Endpoint Security Client
Upgrade to E82.50 Endpoint Security client is available from versions:
E80.64 and higher.
Supported Upgrades for Endpoint Security Client for ATMs
Upgrade to E82.50 Endpoint Security client for ATMs is available from:
-
E80.86 and higher Endpoint Security client for ATMs
-
E80.71 Endpoint Security client for ATMs
-
E80.64 Remote Access VPN client for ATMs
-
E75.30 Remote Access VPN client for ATMs
For more information and downloads, see sk133174.
Supported Upgrades to Windows 10
For existing Endpoint Security deployments, you must upgrade the clients to E82.50 and then upgrade the operating system to Windows 10 (version 1909).
Upgrades to Windows 10 (version 1903) with an Endpoint Security client version earlier than E81.10 are blocked by Microsoft.
The E82.50 client supports upgrades to Windows 10 (version 1909) from these earlier versions of Windows:
|
Version |
Editions |
Arch. |
SPs or Updates |
Supported Features |
|---|---|---|---|---|
|
10 (version 1903) 10 (version 1809) 10 (version 1803) 10 (version 1709) |
Enterprise |
32/64-bit |
|
All |
|
8.1 |
Enterprise |
32/64-bit |
Update 1 |
All |
|
7 |
Enterprise |
32/64-bit |
SP1 |
All |
Note -Upgrade to Windows 10 LTSC (version 1809) is not supported.
Important for Windows 10 in-place OS upgrades to Windows 10 (version 1909):
If clients have Full Disk Encryption, see sk120667.
If clients haveMedia Encryption & Port Protection, they must reboot again after the upgrade to make Media Encryption & Port Protection and Anti-Malware fully functional. A reboot message after the upgrade shows that the client is repaired and a reboot is needed.
Legacy Client Supported Upgrades
-
LegacyMedia Encryption client
See sk99116 for supported legacy Media Encryption upgrades.
-
LegacyFull Disk Encryption client
The supported upgrade path for the legacy Full Disk Encryption client is to upgrade from 7.5.1 to E80.82, and then from E80.82 to E82.50.