MSP Types

The Avanan MSP SmartAPI recognizes three different MSP types:

  • Standalone MSP – MSP that manages its customers and is not managed by a parent MSP.

  • Parent MSP – MSP/MSSP that manages both direct customers and/or other MSPs (Child MSP).

  • Child MSP – MSP that is managed by another parent MSP.

Permissions for different types of MSP:

MSP Type

 Manage end-customer tenants Manage Child MSP* Retrieve Usage/Billing Information

Parent MSP

Yes

Yes

Yes

Child MSP

Yes

N/A

No

Standalone MSP

Yes

N/A

Yes

* Managing a child MSP includes:

  • Create, edit, and delete a child MSP, its users, and permissions.

  • Get the details of the related child MSP for all the customer tenants.

  • Get information about the child MSP.