Restoring Factory Defaults

If necessary, restore the appliance to its factory default settings.

Important - If you restore factory defaults, all information on the appliance is deleted.

Restoring from the Gaia Portal

Use the Gaia Portal to restore the appliance to the factory default settings.

To restore a Gaia appliance from the Gaia Portal:

  1. In your web browser, connect to the management IP address:

    https://<IP Address of Appliance>

  2. Log in to the Gaia Portal with the administrator username and password.

  3. In the left navigation tree, click Maintenance > Factory Defaults.

    The Factory Defaults window opens. The image installed on the appliance is shown.

  4. Click Apply.

    The appliance reboots and installs the selected version from scratch.

Restoring from the Boot Menu

To restore the appliance from the Boot Menu:

  1. Connect the supplied serial cable's RJ45 or USB type-C connector to the console port on the front of the appliance.

  2. From the computer, open a terminal emulation program such as PuTTY or Microsoft HyperTerminal.

  3. Configure the terminal emulation program:

    • In PuTTY select the Serial connection type.

    • In the HyperTerminal Connect To window, select a port from the Connect using list.

  4. Configure the serial connection settings:

    9600 BPS, 8 bits, no parity, 1 stop bit, Flow control - None

  5. Connect to the appliance.

  6. Reboot or turn on the appliance.

    The appliance initializes and status messages are shown in the terminal emulation program.

  7. When the message "Press any key to see the boot menu" appears, you have approximately four seconds to press any key to open the Boot menu.

  8. From the Boot menu, select the applicable Reset to factory defaults image.

  9. Press Enter.

    The appliance initializes and status messages appear in the terminal emulation program.

Restoring from Gaia Clish

To restore the appliance from Gaia Clish:

  1. Connect to the command line on the appliance.

  2. Log in to Gaia Clish.

  3. Run:

    set fcd revert<SPACE><TAB>

    set fcd revert <Name of Default Image>

  4. Follow the instructions on the screen.

  5. Reboot the appliance:

    reboot