9000 Appliances Hardware

Front Panel

Item

Component

Description

1

Expansion line card

In the Gaia OS on the 9800 / 9700 / 9400 / 9300 appliance, the ports on this expansion line card are assigned the names eth1-01, eth1-02, and so on up to the last port.

Port speeds for supported line cards on the 9800 / 9700 / 9400 appliances are: 1/10/25/40/100G

Port speeds for supported line cards on the 9300 appliance are: 1/10/25G

2

Expansion line card

In the Gaia OS on the 9800 / 9700 appliance, the ports on this expansion line card are assigned the names eth2-01, eth2-02, and so on up to the last port.

Port speeds for supported line cards on the 9800 / 9700 appliances are: 1/10/25/40/100G

In the Gaia OS on the 9200 / 9100 appliance, the ports on this expansion line card are assigned the names eth1-01, eth1-02, and so on up to the last port.

Port speeds for supported line cards on the 9200 / 9100 appliances are: 1/10/25G

3

On-Board 1/10G Fiber ports

In the Gaia OS on the 9800 / 9700 / 9400 appliance, these ports are assigned the names from eth1 to eth4.

Important - In Maestro configuration, you cannot use these on-board ports. You must only use the ports on the supported line cards.

4

On-Board RJ45 1G ports

In the Gaia OS on the 9800 / 9700 appliance, these ports are assigned the names from eth5 to eth8.

In the Gaia OS on the 9400 / 9300 / 9200 / 9100 appliance, these ports are assigned the names from eth5 to eth12.

Important - In Maestro configuration, you cannot use these on-board ports. You must only use the ports on the supported line cards.

5

Appliance ports

 See Front Panel Ports - Use these ports to connect to the appliance.

6

Locator button

Turns the location beacon LED on and off in the appliance.

7

2 Storage devices

In 9700 / 9800 appliances:

  • Power LED (on the top):

    • Off - Storage device power is off

    • On (Green) - Storage device power is on

  • Activity LED (on the bottom):

    • Off - Storage device power is off

    • On (Green rapid blinking) - RAID sync

    • On (Green) - Storage device idle

8

Service tag

A slide-out card that identifies the appliance and shows its serial number and MAC address.
It also contains a QR code that you can scan to onboard the appliance and view documentation.

9

Console port

A USB Type-C port for a serial connection to the appliance.

10

System LEDs

See Front Panel System LEDs.

11

Reset

Insert a pin for 5 to 8 seconds to perform a hardware reset.

Front Panel Ports

Item

Component

Description

1

Synchronization 1G port

Synchronize with cluster members.

2

RJ45 console port

For a serial connection to the appliance. See Connecting to the Appliance CLI

3

Port activity LED

  • Off - No activity

  • On (Green) - Activity

4

Link speed LED

  • Off - 10 Mbit link

  • On (Green) - 100 Mbit link

  • On (Amber) - 1000 Mbit link

5

Management 1G port

For an Ethernet connection to a remote management computer.

6

USB ports

2 USB 3.0 ports.

7

LOM 1G port

LOM (Lights Out Management) port to connect to the LOM card. Optional in Base models.

Front Panel System LEDs

Legend

Item

Icon

Component

Description

1

System power

  • Off - Appliance power is off

  • On (Green) - Appliance power is on

2

Storage device activity

  • Off - No storage device activity

  • On (Amber) - Read/write activity

3

Power supply status

  • Off - No power/no status

  • Amber - Power supply fault detected

  • Green - All power supplies are functioning correctly

4

Alert

  • Off - No faults were detected

  • Blinking red - System fault was detected

5

Location beacon

  • Off - Location beacon is turned off

  • Blinking blue - Location beacon is turned on in Gaia Portal or Gaia Clish

  • Solid blue - Location beacon is turned on with the Locator button

You can turn on / off the Location Beacon LED in these ways:

  • With the button on the front panel

  • With this Gaia Clish command: set lcd location {on | off}

Rear Panel

Item

Component

Description

1

Power supply units

Power supply units (PSUs) that you can hot swap. Each PSU connects to an electric outlet.

The PSUs are numbered from left to right in the OS as "Power Supply #1" (left) and "Power Supply #2" (right).
By default, Base models have only one PSU.

See PSU Configuration and Monitoring.

2

 Restraint strip slot You can use cable restraints to avoid accidental removal of the power supply cable.

3

 LED indicator for each power supply unit

  • Off - No power cord is connected to any of the PSUs in the appliance

  • Green - Appliance is turned on

  • Blinking green - Power cords are connected to all PSUs, but the appliance is turned off

  • Amber - No power cord is connected to the PSU, but other PSUs in the appliance are connected to a power cord

  • Blinking amber - Warning about a hardware issue (high temperature, high power, high current, slow fan) that may lead to an issue with the PSU

  • Blinking fast green - PSU in Firmware update

4

 Thumb screws for top cover removal Loosen screws to remove top cover off of the appliance.

5

 Location LED

  • Off - Location beacon is turned off

  • Blinking blue - Location beacon is turned on in Gaia Portal or Gaia Clish

  • Solid blue - Location beacon is turned on with the Locator button

Note - Turn off the Location beacon LED the same way you turned it on.

6

 Alarm Off button for power supply units

If a power supply cable is not connected to the outlet, an alarm sounds continuously. Press this button to turn off the alarm. Note that this button is functional immediately after powering up the appliance.

7

 Cooling fan units

Units are numbered from left to right; in 9800 / 9700 appliances 1 is left-most and 6 is right-most.

Units are numbered from left to right; in 9400 / 9300 / 9200 / 9100 appliances 1 is left-most and 4 is right-most.

8

 Main power switch

When the appliance is turned off, turns the appliance on.

When the appliance is turned on, pressing and releasing the switch starts an orderly shutdown process. Alternatively, holding the switch for 4 seconds forces a machine shut down.

9

 ESD grounding point When servicing the appliance, connect an ESD strap to this point.

10

 Metal grounding plate Used to connect the grounding lug.

Grounding the Appliance

Before you start, make sure you have these items:

  • Two grounding screws (marked in a bag labeled GND Screws (2) in the Assembly Kit bag).

  • A UL listed two-hole grounding lug, similar to Panduit LCD6-38D-L.

  • Copper grounding wire 6 AWG (the insulation color must be green and yellow to meet the IEC/UL 62368-1 CL5.6.2.2 requirement or the insulation color must comply with your local electrical regulations).

  • Grounding design that complies with the country or local electrical codes.

  • A wire crimping tool suitable for the grounding lug type.

  • A screwdriver suitable for the grounding screws.

Prerequisites:

  1. Insert the grounding wire in the lug (connector).

  2. Use the crimping tool to crimp the lug onto the grounding wire.

  3. Place the screwdriver near the appliance rear panel.

  4. Place the two grounding screws near the appliance rear panel.

Procedure:

  1. On the appliance rear panel, locate the metal grounding plate (on the far right).

  2. Attach the grounding lug to the grounding plate.

    You can attach it vertically or horizontally.

  3. Make sure the two holes in the grounding lug are aligned with the corresponding holes in the grounding plate.

  4. Insert the first grounding screw through one of the holes in the grounding lug so it goes into the corresponding hole in the grounding plate.

  5. Use a screwdriver to tighten the first screw (maximum torque of 6 kgf×cm).

  6. Insert the second grounding screw through the second hole in the grounding lug so it goes into the corresponding hole in the grounding plate.

  7. Use a screwdriver to tighten the second screw (maximum torque of 6 kgf×cm).

Installing the Power Cable Restraint

You can use the power cable restraint to prevent accidental removal of the power cable:

Legend

Item

Description

1

Restraint anchor

2

Cable loop

3

Restraint strip tab

4

Restraint strip

Diagrams for different appliance models:

9800 / 9700 / 9400 / 9300

9200 / 9100

Legend

Item

Description

1

Restraint strip slot

2

Power supply inlet

To install the power cable restraint:

  1. If a power cable is connected to the power supply inlet, disconnect it.

  2. Find the restraint strip slot on top of the power supply inlet.

  3. Make sure that the cable loop on the restraint faces the power supply inlet.

  4. Insert the restraint strip anchor into the slot until it snaps and locks.

  5. Connect the power cable to the power supply inlet.

  6. Pull the restraint tab to the side to move the cable loop on the restraint strip.

  7. Move the cable loop until you can wrap it around the power cable as shown in the next figure.

  8. Insert the open side of the cable loop into the loop slot until it is tight against the power cable.

Make sure the cable loop is secured and the power cable cannot be removed.

9800 / 9700 / 9400 / 9300

9200 / 9100

Lights Out Management

The Check Point Lights Out Management (LOM) card lets you use a dedicated management channel to remotely control Check Point appliances. Lights Out Management can also work when the appliance is turned off or does not respond. However, the appliance must be connected to a power source.

For more information about Lights Out Management, see the Lights Out Management (LOM) HTML5-based Card Administration Guide.

Dual Redundant BIOS

To ensure resilience in the event of a BIOS failure, appliances are equipped with dual redundant BIOS images.

If an appliance encounters a BIOS failure, it boots up from a recovery, read-only BIOS image that enables full functionality of the appliance.

These notifications appear in the event of a BIOS failure:

  • The appliance's Alert LED on the front panel blinks red.

  • The Gaia Portal > Maintenance > Hardware Health page shows that the BIOS sensor is Invalid and its status is Off.

    Example (from a 9800 appliance):

  • An SNMP trap message is sent (if the biosFailure trap was configured in the Gaia Portal or Gaia Clish).

    Example:

To recover from a BIOS failure, see sk108517 or contact Check Point Support. The appliance is fully functional until the BIOS recovery is completed. Note that it can take a few minutes for it to boot in BIOS recovery mode.

PSU Configuration and Monitoring

These are the supported PSU configurations for the appliance models and PSU types:

PSU Type

9800 Plus

9700 Plus

9400 Plus

9300 Plus

9800 Base

9700 Base

9400 Base

9300 Base

9200 Plus

9200 Base

9100 Plus

9100 Base

AC PSU

2 PSUs

1 PSU (second PSU is optional)

2 internal PSUs

DC PSU

2 PSUs

1 PSU (second PSU is optional)

N/A

Important - All PSUs on an appliance must be of the same type: all AC or all DC.

Important - When using DC PSUs, the DC power source must be reliably grounded.

 

PSU LED                       

Alert LED

SNMP Alarm

When a PSU functions correctly

Green (AC PSU - all models)                             

Blue (DC PSU - 9700 / 9800)

Green (DC PSU - 9300 / 9400)

Does not blink due to a PSU issue
(might still blink due to other errors)

No SNMP alarm

When a PSU
does not function correctly

Amber (AC PSU - all models)

Red (DC PSU - all models)

Blinks due to a PSU issue

SNMP alarm is sent

To monitor the PSUs in the CLI:

  1. Connect to the command line on the appliance.

  2. Log in to Gaia Clish.

  3. Run:

    show sysenv ps

    Example output from a 9800 appliance:

    Hardware Information

Name              Value   Unit      Type    Status   Maximum   Minimum
Power Supply #1   Up      Up/Down   Power   0        Up        Down
Power Supply #2   Up      Up/Down   Power   0        Up        Down

    Where:

    Column

    Description

    Name

    Power Supply #1 - The PSU in the top PSU slot.

    Power Supply #2 - The PSU in the bottom PSU slot.

    Value

    Up - The PSU slot contains a PSU and is up.

    Down - The PSU slot contains a PSU but it is not connected to a power source.

    Empty - There is nothing in the PSU slot.

    Dummy - The PSU slot contains a dummy filler. Base models with only 1 PSU have a dummy filler in the 2nd PSU.

    Unit

    Up/Down - PSUs are either Up or Down.

    Type

    Power - The sensor type is "power supply".

    Status

    0 - No problems found.

    1 - Error.

    Maximum

    Minimum

    The maximum and minimum thresholds.

    PSUs are only measured as Up or Down.

AC Power Cords

The supplied AC power cords are specific to the geographical region.

These are some of the available power cords.

Region

Plug

Connector

Cable

Diagram

EU

QP-004,

16A

250V~

QP-007,

10A

250V~

HO5VV-F

3G

0.75mm2

Australia

QP-003,

10A

250V~

QP-007,

10A

250V~

HO5VV-F

3G

0.75mm2

UK

QP-026,

10A

250V~

QP-007,

10A

250V~

HO5VV-F

3G

0.75mm2

US

QP-02,

10A

125V~

QP-007,

10A

125V~

SJT 18AWG

3C

105°C

US

QP-02,

15A

125V~

QP-007,

15A

125V~

SJT 14AWG

3C

105°C

US

QP-055,

15A

125V~

QP-007,

15A

125V~

SJT 14AWG

3C

105°C

Japan

QP-005,

10A

250V~

QP-007,

10A

250V~

HO5VV-F

3G

0.75mm2

India

QP-013,

16A

250V~

QP-007,

10A

250V~

3INR

3G

0.75mm2

China

QP-012,

10A

250V~

QP-007,

10A

250V~

VCTF

3G

2mm2

Israel

QP-029R,

16A

250V~

QP-007,

10A

250V~

HO5VV-F

3G

0.75mm2

South Africa

YP-80,

16A

250V~

QP-007,

10A

250V~

HO5VV-F

3G

0.75mm2

Argentina

QP-048,

10A

250V~

QP-007,

10A

250V~

HO5VV-F

3G

0.75mm2

Replacing and Upgrading Components

The appliances have parts that you can easily replace to minimize downtime.

There are also components that you can install to upgrade the appliance.

These parts and components can be used with the appliance:

  • Telescopic rails

  • Line cards

  • Transceivers

  • AC and DC power supply units

  • Storage devices

  • System memory

  • Lights Out Management - In 9800 Base / 9700 Base / 9400 Base / 9300 Base / 9200 Base / 9100 Base appliances, the LOM Card is optional.

For more information about how to install these parts and components, see the appliance Home Page sk181698.

Warning - Unless directed to do so by Check Point Software Technologies Ltd., you are prohibited by warranty and support agreements to replace any parts.